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Extra Space Storage

4.9

About this business

Location details

6360 Miramar Rd, San Diego, CA, 92121, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.9698 reviews
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Lindsey B.'s profile image
Lindsey B. 
rating
10 years ago

Extra Space Storage has been by FAR the best Storage Facility I've used, and Tom was especially helpful and went above and beyond his job description when I came in frantic, last minute, looking for a place to store my belongings and he did EVERYTHING he could and got me a great deal, provided excellent customer service, and made the stressful process that it could have been very painless! I highly recommend this to anyone looking to store their stuff - ground level access was a HUGE plus, and the price is right to boot! T... read more

Aneeket P.'s profile image
Aneeket P. 
rating
10 years ago

There is seldom I see such great customer service. I needed a storage unit only for a week between moving apartments. Margie went out of her way to help me out . She gave me a great deal. Plus she took care of the little things , which a storage unit noob like me wasn't aware of.I was notsure how much space I would need and she reserved an extra unit , just in case . If I ever need a storage unit again , I know where to go. 

Carol G.'s profile image
Carol G. 
rating
10 years ago

I wanted a site near me that I felt safe with and that gave size choices. I started by reserving online then Margie called and asked me a few more questions to insure I was comfortable. I went over later that day and Tom showed me my site and the best aisles to enter and exit. Very helpful- very pleased- perfect customer service. 

Ana B.'s profile image
Ana B. 
rating
10 years ago

Excellent service from Margie, the manager and Tom, the asst manager. This storage is clean with security features! Highly recommended. 

Aundrea D.'s profile image
Aundrea D. 
rating
10 years ago

I needed a storage unit in a hurry after moving out of my last place and Margie, the Store Manager, totally rescued me. She returned my call even though she was headed out of town, and arranged for me to be able to get my stuff into the unit and come in the next day to get everything squared away. She went above and beyond, and even reserved a second unit for me once I told her what I would be putting in it, because she obviously knows it's crazy to try to fit a couch in a 5x5. Anyway, the units were clean, the service was... read more

Krista M.'s profile image
Krista M. 
rating
11 years ago

Margie was AMAZING! I cannot stress enough how helpful she was. I was in limbo between having to move out of my apartment before shipping off to Officer Development School in Rhode Island for 5 weeks and then having to have military movers come move me out 3 weeks after I was into school across the country to Maryland...needless to say a lot of moving parts and logistics. Margie was awesome, kept me stress free while I was off training and took care/guided my dad who was my point of contact for the move. Great for military!... read more

Josie L.'s profile image
Josie L. 
rating
12 years ago

The best storage place! I have rented many storage units over the years since I own a staging company and I'm always storing furniture. The manager Margie really makes this place stand out from anywhere else. She is the main reason why I choose to use this storage facility over any other. She is a good example of going WAY beyond her job duties to help out with any little thing that may come up. This place has the biggest units I've found also and good hours so I highly recommend it! 

大帝's profile image
大帝 
rating
a month ago

We stored our furniture at Extra Space Storage in San Diego for about four months while we were away for the summer. When we came back, we found the floor completely soaked with water, and many of our belongings were badly damaged -- including three mattresses, their toppers, waterproof covers, storage bags, and several household appliances and furniture pieces. The total loss was over $8,000. The water clearly came from the facility itself, seeping through the side and back walls of the storage unit. We have clear photo ev... read more

Business response:

It's unfortunate to hear about your experience at Extra Space Storage regarding the water damage that occurred to your belongings during your four-month storage period. We understand how distressing it must have been to discover the soaked floor and damaged furniture, mattresses, appliances, and other household items upon your return. The extent of the damage you described, along with the water marks and seepage through the unit walls, is certainly concerning. We take these matters seriously and would like to discuss the det... read more

Matteo M.'s profile image
Matteo M. 
rating
2 years ago

A barely 6 months after signing in for a certain price, got a mail notifying me of a whooping 87% price increase on my unit due to "we continually review market prices". 87%!!! What a joke, I will be canceling and go somewhere else. 

Business response:

We're sorry to hear this, Matteo M. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 698 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.