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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 160 John St in Brooklyn, NY today! Our large selection of storage units, exceptional security and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! 

Location details

160 John St, Brooklyn, NY, 11201, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.91,115 reviews
5
1,068
4
31
3
13
2
0
1
0
3 reviews have no rating
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Megan H.'s profile image
Megan H. 
on Birdeye

3 years ago

My experience in this place is great, Yus was extremely helpful and made the process from calling them to get my storage space in person went really quick and easy. The loading dock is very convenient and the unit was clean. Thank you!  

Business response:

Thank you so much for your kind words, Megan. We really appreciate you taking the time to share your experience with us. We're glad Yus was extremely helpful and made the process really quick and easy. We know convenience and cleanliness are important when selecting a storage facility and are thrilled we were able to provide that for you. Don’t hesitate to reach out at 888-STORAGE if you need anything.  

alisha l.'s profile image
alisha l. 
on Birdeye

3 years ago

Tje customer service was amazing. They made suggestions that worked better than my initial plan  

Business response:

Thank you for the kind words, Alisha! We're committed to providing excellent customer service. We're glad our team made suggestions that worked better than your initial plan. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Elena D.'s profile image
Elena D. 
on Birdeye

3 years ago

Friendly , quick service , clean , well lite facility, elevator access, available hand trucks , easy move in .  

Business response:

Hi Elena, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Alexander L.'s profile image
Alexander L. 
on Birdeye

3 years ago

I was pleased by the customer service that was render by Malik at 116 John St. Brooklyn location  

Janet N.'s profile image
Janet N. 
on Birdeye

3 years ago

Vinegar Hill is great storage space and I have been with them for over ten years  

Business response:

We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Don't hesitate to reach out if you need anything, Janet!  

Powell B.'s profile image
Powell B. 
on Birdeye

3 years ago

The space is great. The location good. Employees great. My only complaint is the self serve elevator has not been working for months. This adds a lot of time to moving my stuff in & out. I have to wait for the employee to use the big elevator. 

Business response:

Hello Powell, thank you for the rating! Please let us know if you have any questions by calling us at (718) 596-7867 or visiting our office. 

Dorcy Benitez's profile image
Dorcy Benitez 
recommend  Recommended
3 years ago

The service rep was very helpful and respectful and answered all my questions the service was great 

Business response:

Hi Dorcy, thank you for sharing the positive experience you had at Extra Space Storage! The recommendation means the world to us. We are glad to meet your self storage needs! Don't hesitate to reach out whenever you have a question or concern. 

Jerome R.'s profile image
Jerome R. 
on Birdeye

3 years ago

There were not lack of help or professional, so I give the hight rating.  

Richard R.'s profile image
Richard R. 
on Birdeye

4 years ago

Great all around help from Ashley  

Business response:

Thank you for choosing Extra Space, Richard! We're here to help if you have any questions or need assistance with your rental. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,115 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 8:00 a.m.