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7581 E Academy Blvd, Denver, CO, 80230, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 09:30 a.m. to 6:00 p.m. | |
Tue | 09:30 a.m. to 6:00 p.m. | |
Wed | 09:30 a.m. to 6:00 p.m. | |
Thu | 09:30 a.m. to 6:00 p.m. | |
Fri | 09:30 a.m. to 6:00 p.m. | |
Sat | 09:00 a.m. to 5:30 p.m. | |
Sun | Closed |
This is the second time I've used Extra Space Storage, and I wouldn't go anywhere else in Denver. The location and facility are ideal. The drive in feature, moving carts, and main floor units make accessibility paramount. The staff is very friendly and eager to ensure your needs are met. The pricing is reasonable. And there are so many sizes to choose from. Happy to be a repeat customer.
Business response:
Hi Gillian, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! We are so glad you are satisfied with your rental rate! Stop by the office if you need anything.
Excellent customer service. Returns calls promptly.
Business response:
Thank you for the kind words, Fillipe! We're committed to providing excellent customer service. Call if there is anything, we can do to assist you.
We use Extra Space Storage for our business. Everything works for us, the location, the hours, the security, the facility is always clean, drive in access, carts are available for us to use, and Ndu is always ready to help if we ever need help.
Business response:
Thank you for your feedback, Dave! Providing renters with clean and secure facilities is our top priority. We're glad Ndu is always ready to help. Don't hesitate to reach out if you need anything!
Booking was very easy, the staff were very friendly and helpful and the facility is very clean and secure. I would not hesitate to recommend this facility.
Business response:
Thank you for choosing Extra Space, David! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (303) 366-6248 if you need anything!
Everything about the Lowry Extra Space Storage is fantastic! The location, drive-in ability, size, price and especially the store manager Ndu N! Moving is never a pleasant thing, especially when you are dealing with special circumstances and a deadline. Ndu and Extra Space made this experience hassle free and the process so smooth. Thank You!
Ndu is the absolute nicest person I have ever met and I enjoy seeing her smiling face every time we’re there! She was super helpful and definitely deserves a raise.
Business response:
Hi Bailey, thank you for your kind words. We're glad Ndu was able to help! Don't hesitate to reach out if you need anything!
My rent has been raised over 70% in just over 3 years. That is not based on an original promotional rate. Do not rent here is you plan to be here more than a few months. When I asked for some justification for this type of increase, none was offered. They are greedy, self-interested and will not put you as a customer first, worst experience I've ever had.. I've rented with many storage companies. I will never rent from Extra Space again - potential customers should look elsewhere.
Business response:
Hi Tom, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We adjust our customers' rental rates on a 4-9 month basis to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Please contact us at 888-storage to discuss this in detail or to check if there are any of our other available units that meet your storage need as well as your budget.
Extra Space Storage has a 4.9 star rating with 648 reviews.
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.