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Extra Space Storage
- Self Storage
- Neptune, NJ
About this business
Store your belongings at Extra Space Storage on 2990 Route 66 in Neptune, NJ today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our fac... read more
Location details
2990 Route 66, Neptune, NJ, 07753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Google reviews (632)
RecommendedGreat to talk to on-site managers, they looked out for me, even though I’m in Florida now, my stuff is secure. When I had concerns they were addressed in a timely manner
Business response:
Thank you for the review, George! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything.
This is what getting a storage space should be - simple, straight-forward, honest and helpful. I use Extra Space with confidence, knowing my items are safe and secure, and that expert help is there whenever I need it. Especially appreciated the Senior Discount!
Business response:
Hi Eileen, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 922-2000 or stop by the office if you need anything!
My first experience using a storage unit and Blanche and the other lady (sorry I didn’t catch her name ) helped make my first visit easy and pleasant. They were patient and very helpful with showing me how to use the facility from start to finish. Thank you !
Business response:
Hi Olena, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Blanche! If you need anything, do not hesitate to reach out at 888-storage.
I had a 5x10 non-regulated unit (outside-B103) for 3 years. Started at $70/mo in March 2020, went up to $82 in December 2021, and now it’s $189/mo. Over 200% increase in the three years. Don’t recall receiving a notice of rental increases. Office staff is courteous and prompt. I would recommend an inside temp-controlled unit.
Business response:
Hi Fidel, thank you for the feedback. We're sorry to hear you did not receive a notice. To give you some background here, our system will assess your rate to see if you are at or close to market value on your unit. Occasionally after this process, you will get a small rate increase to bring you closer to market value. A postcard is mailed to the address on file 30 days in advance. We're glad our team is courteous and prompt. Don’t hesitate to call us at 888-storage if you need anything.
the customer service and Olga is very pleasant
Business response:
Thank you for the excellent rating, Marguerite. We are glad Olga was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
Olga was so incredibly helpful! I will be recommending this extra space solely because of her customer service!
Business response:
Thanks, Shaun! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Olga was able to provide that for you!
Clean facility, management explained everything!
Business response:
Hi John, thank you for recommending us. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don’t hesitate to stop by the office if you need anything.
Clean Units, Great Customer Service, Great Location!
Business response:
Thank you for recommending us, Iris! We're committed to providing excellent customer service and clean units. Don't hesitate to reach out to us at 888-storage if you need anything!
Easy to rent and very clean
Business response:
Hi Marta, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 671 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.