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Extra Space Storage

4.8

About this business

Location details

2990 Route 66, Neptune, NJ, 07753, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8780 reviews
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Carla McGhee's profile image
Carla McGhee 
recommend  Recommended
3 years ago

Extra Space is the best storage place in NJ. I have stored with them for years. Their spaces are always clean extremely safe and well cared for. Their customer service has always been top notch and professional. Eric the front desk representative at the Neptune location was so kind and respectful and helpful to me, and the process per square feet is reasonable in todays economy. High highly recommend Extra Space for your storage needs. * * * * * and more!!! 

Business response:

Thank you for choosing Extra Space Storage! We really appreciate this thoughtful review, Carla! Providing renters with clean and secure facilities is our top priority. We're glad Eric was able to meet your storage needs. Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future. 

Raina Pettway's profile image
Raina Pettway 
recommend  Recommended
3 years ago

Eric was great with assisting me and my mom with a storage unit. He took his time explaining everything, showing us the 2 size units we were interested in. 

Business response:

Thanks for the kind words, Raina! We are so glad Eric could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything! 

Roxanne Motley's profile image
Roxanne Motley 
recommend  Recommended
3 years ago

They’re very hopeful, easy access to your belonging, clean environment, and can anytime up to 10 pm 

Business response:

Hi Roxanne, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions! 

Connects Norc's profile image
Connects Norc 
recommend  Recommended
4 years ago

I have had nothing but positive experiences dealing with the staff at Extra Space Storage in Nepture, NJ. I was a customer for over ten years and during that time any questions or concerns I raised were dealt with promptly and professionally. I highly recommend their services. 

Business response:

Thanks for the awesome review, John! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Our team is dedicated to making sure your experience is great. Send us an email at customerservice@extraspace.com if you have any additional feedback in the future! 

Sonja Muhammad's profile image
Sonja Muhammad 
recommend  Recommended
4 years ago

This is my second experience with Extra Space Storage they are very helpful assisting their clients with selecting the unit that will suit their needs. Prices are fair and reasonable my belongings are protected from humidity, mold and mildew. Extra Space is the best choice. 

Business response:

We do our best to provide high-quality, affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Sonja. Feel free to reach out at any time at 888-storage. 

Andrew Bobe's profile image
Andrew Bobe 
recommend  Recommended
4 years ago

Signing up on line was very easy, and got a discount for doing it. 

Business response:

Thank you for your feedback, Andrew! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything! 

Viveca Henriques Graham's profile image
Viveca Henriques Graham 
recommend  Recommended
4 years ago

This facility is clean, affordable and the staff is super friendly and so accomodating! 

Business response:

Hi Viveca Henriques, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Elexander Fitzgerald Jr's profile image
Elexander Fitzgerald Jr 
recommend  Recommended
4 years ago

First, there were no hidden fees. The price quoted in the advertisement was the exact price upon arrival. The manager, Dina, was very friendly, professional and went to great lengths to make sure everything in the lease was properly understood. The unit and grounds are very clean. 

Business response:

Hello, Elexander Fitzgerald. Thank you for the positive review! We're so happy we could help you with your self storage needs. Please call (732) 922-2000 if you need anything! 

Garland Nicholas's profile image
Garland Nicholas 
recommend  Recommended
5 years ago

Renting space at Extra Space Storage was seamless and Kelly was helpful and knowledgeable. This might sound funny but it was a pleasure doing business there. 

Business response:

Thanks, Garland! We're pleased to hear you've had a positive self-storage experience throughout the rental process. Stop by our office if you need anything in the future!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 780 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.