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2585 W 5th St, Oxnard, CA, 93030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I was anxious about where to store my items since I had not moved in over 35 years, and I have a lot of items that I cherish. I called several storage facilities before deciding on Extra Space Storage in Oxnard, and it was the manager, John, at this location that sealed the deal. He was extremely helpful and professional in every way. He answered all of my many questions, and phone calls, and never rushed me to get off the phone. From calling around and mapping other storage facilities, I discovered that some of the others w... read more
Business response:
Hello, Kathy, we are happy to hear you are enjoying your storage unit! Thank you for the positive review and for choosing Extra Space Storage for your storage needs! John, Ashley, Freda, and the rest of our team are here to serve you, so please reach out to our office at (805) 815-4649 if you need anything.
Hi Everyone! Letting you know we've just completed our second successful storage transaction with Extra Space Storage. We've had a wonderful experience with fabulous, personal service with John; who manages the facility. He was honest about what we needed and gave us his advice about handling our storage needs. The place is clean and runs well. We highly recommend coming here! Thank you so much John, and thanks to your staff! Sincerely, Jeff and Julie
Business response:
Thank you so much for your kind words, Jeff. We really appreciate you taking the time to share your experience with us. We're committed to providing excellent customer service. We're glad John gave you advice about handling your storage needs. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Thanks for recommending Extra Space Storage!
Excellent storage facility. Jon and his staff are very courteous and friendly. Would highly recommend the Extra Space units on 5th st in Oxnard.
Business response:
Hi Iris, your recommendation is the best compliment that we can receive! We're so glad Jon and his team provided a smooth rental experience. We're here to help if you have any questions about your rental!
Been using them for a little while now. Friendly staff who are always in a good mood. Rates are competitive. I haven't had any problems with rats or other creatures. Would recommend to friends and family
I was disappointed in the high cost of this storage company, but it's so close to my home, compared to other companies, the time saved in my life is worth the cost. My unit was clean, but had a moderate leak when we got rain! Very unhappy about this. I needed a unit in a hurry, to empty my Mom's home after she passed away, and Kris helped me a lot, even tho' my mind was spinning with legal details about the house. Getting this storage unit (signing up, getting a lock, paying the bill, etc.) was the EASIEST part of the whole,... read more
Kris was amazing and so helpful!! I will definitely be recommending him to my friends and family. Best experience at any storage space I've ever been to. Thanks again!!
This place is full of rats, I wasn't even in the building for longer than one month I have to throw everything away because of the amount of excrement from rats on everything, even if it has insurance we have to personally file the claim in extreme detail and pay the dump site to throw everything away
Oh no! Vermin, feces, and absolutely no discounts or customer service. Do Not Be Deceived - this is a corporate joke, that looks clean and is afilthy. Not only that - they raise your rates monthly, even with their deceiving starter rates and promises. A joke of a corporation with green paint to make it look clean.
I rented here and paid extra for 24- hour access since we were in the middle of moving, I stayed overnight just compressing our stuff to fit it more properly since we had a lot of items and the next morning the property manager told me to vacate as soon as I could. I explained to him that I only stayed to make more room for my other stuff we were bringing and he said he was sorry but I had to move as soon as possible. Not only that but there were two instances when I seen little dead mice in the storage areas, not mine but i... read more
Business response:
We're sorry to hear about your experience at Extra Space Storage. We understand your frustration with being asked to vacate quickly despite having paid for 24-hour access, and we apologize for any inconvenience this may have caused during your move. We also take cleanliness and pest control very seriously, so we're concerned about your report of seeing mice in the hallways. We would like to address these issues and learn more about your experience. Please feel free to contact us at (805) 815-4649 to discuss this further so w... read more
Extra Space Storage has a 4.9 star rating with 1,427 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.