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Extra Space Storage

4.9

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Location details

2585 W 5th St, Oxnard, CA, 93030, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,392 reviews
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Iris F.'s profile image
Iris F. 
rating
6 years ago

Excellent storage facility. Jon and his staff are very courteous and friendly. Would highly recommend the Extra Space units on 5th st in Oxnard. 

Business response:

Hi Iris, your recommendation is the best compliment that we can receive! We're so glad Jon and his team provided a smooth rental experience. We're here to help if you have any questions about your rental! 

Tim H.'s profile image
Tim H. 
rating
6 years ago

Been using them for a little while now. Friendly staff who are always in a good mood. Rates are competitive. I haven't had any problems with rats or other creatures. Would recommend to friends and family 

Jennifer O.'s profile image
Jennifer O. 
rating
10 years ago

I was disappointed in the high cost of this storage company, but it's so close to my home, compared to other companies, the time saved in my life is worth the cost. My unit was clean, but had a moderate leak when we got rain! Very unhappy about this. I needed a unit in a hurry, to empty my Mom's home after she passed away, and Kris helped me a lot, even tho' my mind was spinning with legal details about the house. Getting this storage unit (signing up, getting a lock, paying the bill, etc.) was the EASIEST part of the whole,... read more

Brittany K.'s profile image
Brittany K. 
rating
10 years ago

Kris was amazing and so helpful!! I will definitely be recommending him to my friends and family. Best experience at any storage space I've ever been to. Thanks again!! 

Stacy O.'s profile image
Stacy O. 
rating
6 months ago

Oh no! Vermin, feces, and absolutely no discounts or customer service. Do Not Be Deceived - this is a corporate joke, that looks clean and is afilthy. Not only that - they raise your rates monthly, even with their deceiving starter rates and promises. A joke of a corporation with green paint to make it look clean. 

P S.'s profile image
P S. 
rating
a year ago

I rented here and paid extra for 24- hour access since we were in the middle of moving, I stayed overnight just compressing our stuff to fit it more properly since we had a lot of items and the next morning the property manager told me to vacate as soon as I could. I explained to him that I only stayed to make more room for my other stuff we were bringing and he said he was sorry but I had to move as soon as possible. Not only that but there were two instances when I seen little dead mice in the storage areas, not mine but i... read more

Business response:

We're sorry to hear about your experience at Extra Space Storage. We understand your frustration with being asked to vacate quickly despite having paid for 24-hour access, and we apologize for any inconvenience this may have caused during your move. We also take cleanliness and pest control very seriously, so we're concerned about your report of seeing mice in the hallways. We would like to address these issues and learn more about your experience. Please feel free to contact us at (805) 815-4649 to discuss this further so w... read more

Steve P.'s profile image
Steve P. 
rating
a year ago

Emily, If you took the time to read my review you would see that I did clearly state I contacted your business about the rate increases. I would love to see the associated paperwork that you pull this "market rent" data from. You and I both know exactly what you are doing here and it's just not right. Again I would never do business with this company again and would urge others the same 

Business response:

Hi Steve, thank you for your feedback. Our unit rates change based on market values and we adjust them periodically to reflect those changes. We are more than happy to look into your rate increase with you to see how we can assist. Please give us a call at 888-storage. 

Jennifer R.'s profile image
Jennifer R. 
rating
a year ago

My rent was increased AGAIN because of "current market conditions." Another 15%. I hate this greedy company and can't wait to move my things out. 

Business response:

Thank you for leaving us a rating, Jennifer. We're sorry to hear that you're unsatisfied with your monthly rate. Our unit rates change based on market values and we adjust them periodically to reflect those changes. We are more than happy to look into your rate increase with you to see how we can assist. Please give us a call at 888-storage. 

Raul A.'s profile image
Raul A. 
rating
2 years ago

Good access and service, but after only 4 months, they raised my monthly rate by $50/month - a 20% increase! And it's an autopay. Of course, all my stuff was already there, and I was unprepared to make an immediate move. Clearly they have the right to charge whatever they want, but good grief, what kind of business practice is this? 

Business response:

Thank you for leaving us a rating, Raul. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (805) 815-4649 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,392 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.