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Extra Space Storage
- Self Storage
- Oxnard, CA
About this business
Location details
2585 W 5th St, Oxnard, CA, 93030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Hi Everyone! Letting you know we've just completed our second successful storage transaction with Extra Space Storage. We've had a wonderful experience with fabulous, personal service with John; who manages the facility. He was honest about what we needed and gave us his advice about handling our storage needs. The place is clean and runs well. We highly recommend coming here! Thank you so much John, and thanks to your staff! Sincerely, Jeff and Julie
Business response:
Thank you so much for your kind words, Jeff. We really appreciate you taking the time to share your experience with us. We're committed to providing excellent customer service. We're glad John gave you advice about handling your storage needs. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Thanks for recommending Extra Space Storage!
Excellent storage facility. Jon and his staff are very courteous and friendly. Would highly recommend the Extra Space units on 5th st in Oxnard.
Business response:
Hi Iris, your recommendation is the best compliment that we can receive! We're so glad Jon and his team provided a smooth rental experience. We're here to help if you have any questions about your rental!
Been using them for a little while now. Friendly staff who are always in a good mood. Rates are competitive. I haven't had any problems with rats or other creatures. Would recommend to friends and family
I was disappointed in the high cost of this storage company, but it's so close to my home, compared to other companies, the time saved in my life is worth the cost. My unit was clean, but had a moderate leak when we got rain! Very unhappy about this. I needed a unit in a hurry, to empty my Mom's home after she passed away, and Kris helped me a lot, even tho' my mind was spinning with legal details about the house. Getting this storage unit (signing up, getting a lock, paying the bill, etc.) was the EASIEST part of the whole,... read more
Kris was amazing and so helpful!! I will definitely be recommending him to my friends and family. Best experience at any storage space I've ever been to. Thanks again!!
This place is full of rats, I wasn't even in the building for longer than one month I have to throw everything away because of the amount of excrement from rats on everything, even if it has insurance we have to personally file the claim in extreme detail and pay the dump site to throw everything away
Oh no! Vermin, feces, and absolutely no discounts or customer service. Do Not Be Deceived - this is a corporate joke, that looks clean and is afilthy. Not only that - they raise your rates monthly, even with their deceiving starter rates and promises. A joke of a corporation with green paint to make it look clean.
I rented here and paid extra for 24- hour access since we were in the middle of moving, I stayed overnight just compressing our stuff to fit it more properly since we had a lot of items and the next morning the property manager told me to vacate as soon as I could. I explained to him that I only stayed to make more room for my other stuff we were bringing and he said he was sorry but I had to move as soon as possible. Not only that but there were two instances when I seen little dead mice in the storage areas, not mine but i... read more
Business response:
We're sorry to hear about your experience at Extra Space Storage. We understand your frustration with being asked to vacate quickly despite having paid for 24-hour access, and we apologize for any inconvenience this may have caused during your move. We also take cleanliness and pest control very seriously, so we're concerned about your report of seeing mice in the hallways. We would like to address these issues and learn more about your experience. Please feel free to contact us at (805) 815-4649 to discuss this further so w... read more
Emily, If you took the time to read my review you would see that I did clearly state I contacted your business about the rate increases. I would love to see the associated paperwork that you pull this "market rent" data from. You and I both know exactly what you are doing here and it's just not right. Again I would never do business with this company again and would urge others the same
Business response:
Hi Steve, thank you for your feedback. Our unit rates change based on market values and we adjust them periodically to reflect those changes. We are more than happy to look into your rate increase with you to see how we can assist. Please give us a call at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,414 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.