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Extra Space Storage
- Self Storage
- Hampton, VA
About this business
Store your belongings at Extra Space Storage on 1343 Big Bethel Rd in Hampton, VA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ou... read more
Location details
1343 Big Bethel Rd, Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Google reviews (1,086)
RecommendedI’m very pleased with the service provided at Extra Space Storage on Bug Bethel Road. Tammy Nelson, the manager there, is not only knowledgeable but is genuinely concerned that her customers get the best possible experience. She understands that these “things” we store quite often have memories attached and does her best to respect those memories while safeguarding our “treasures”. She is valuable asset to your company and to our community. Her professionalism and caring are both very desirable traits shared with every custo... read more
Business response:
Hi Dee, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tammy! Don’t hesitate to call us at 888-storage if you need anything.
Thank you Emily for your patients and helping my client and myself with his storage unit. You are extremely professional and have great communication. we give you a 10 out of 10! keep up the great work!
Business response:
Hi Allison, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Emily! Please stop by the office or contact us at 888-storage if you have any questions!
Great Customer service and support. Tammy has always been so helpful and friendly. I've had my unit here for over 10 yrs.
Business response:
Thank you for recommending us, Shaun! We're committed to providing excellent customer service. We're glad Tammy has always been so helpful and friendly. Don’t hesitate to stop by the office if you need anything.
Dave helped me very much I was new in town and he saves me and helped me get a storage shout out to Dave !!!
Business response:
Hello, Lady Little Bit. Thank you for the review. We're so glad Dave could meet your storage needs. Please stop by the office if you need anything!
The staff has been so helpful the past year and a half. I have never felt so grateful, to have and continue keeping my families valuable keepsakes in their care. as we live out of state do to work I highly recommend this place
Business response:
Thanks for being a loyal customer, Lizz! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (757) 766-2225 if you need anything.
I really enjoy renting from extra space storage. paid my bill yesterday and the employee named Tammy is just awesome. I enjoyed talking to her so much yesterday, I'm looking forward to next month. she is such a people person and has great work ethics. she's a winner in my book....
Business response:
Hi Twanda. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tammy. Let us know if we can do anything else to help at 888-storage.
Tammy at the Big Bethel location went above and beyond to correct a mistake made by another employee. She was super courteous and friendly. I look forward to working with her in the future 🙂!
Business response:
Thanks for the awesome feedback, Shari! We work hard to meet the expectations of our customers, and we're happy to hear Tammy hit the mark for you! Don't hesitate to stop by the office or contact us at (757) 766-2225 if you need anything.
Awesome staff great rates. Definitely recommend to others in need of a space!
Business response:
Thanks for the kind words, Sedl! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (757) 766-2225 if you need anything.
New management is very nice and understanding works very well with customer
Business response:
Thank you for your feedback, Poppy! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 1,122 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.