Extra Space Storage

4.9

Self Storage
Hampton, VA

About this business

Consumer Services Self Storage

Location details

1343 Big Bethel Rd, Hampton, VA, 23666, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.91,311 reviews

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Jovina U.

4 years ago

Helpful and understanding

Business response:

Hello, Jovina. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office or give us a call if there is anything else we can do for you.

Wayne E.

4 years ago

The customer service was very good

Business response:

Thank you for the kind words, Wayne! We're committed to providing excellent customer service. We are here to help at 888-storage, so let us know if you need anything!

Justin S.

4 years ago

Great customer service and flexibility

Business response:

Our team appreciates your positive rating, Justin! Thank you for choosing Extra Space Storage. Call us at 888-storage if there is anything else we can do to assist you! 

Ubdorinda F.

4 years ago

Extra customers services and very helpful i will recommend and I will used .

Business response:

Thank you for the kind remarks, Ubdorinda! We're so happy to hear we have your recommendation! If you need anything in the future, feel free to stop by or call us at 888-storage.

Chris P.

5 years ago

Very welcoming place. Sandy was very nice and respectful. She was a big help in finding a storage unit right for me.

Eboni R.

5 years ago

I was in a situation where I was in a time crunch/race to find somewhere to live before my lease was up. Literally down to the day I needed to be moved out, I had nowhere to go/nowhere to put all of my stuff. With a google search, I found ExtraSpace Storage! Sandy and Rick were amazing! The unit I rented was dirty (as it had just been moved out of the day before) and without hesitation, they called me, notified me, and switched my unit! Sandy and Rick helped make a very stressful day, much easier. Thankful for their assist... read more

Business response:

Thank you so much for your kind words, Eboni. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, accommodating staff and are so happy to hear that Sandy and Rick were able to accommodate you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

Tonya J.

5 years ago

The lady name Sandy was very outspoken and knowledgeable about the storage. She was nice and respectful and I Just loved her demeanor. Thanks so much Sandy!

Business response:

Hi Tonya, Thank you for taking the time to leave your feedback! We pride ourselves on having a knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Sandy. Stop by the office if you need anything.

JEIDY M D.

5 years ago

Thanks to Rick, my storage experience was very pleasant and I will definitely recommend it!

Business response:

Hello, Jeidy M. Thank you for the recommendation. We're so glad Rick could meet your storage needs. Please stop by the office if you need anything!

Aichoo A.

5 years ago

Extremely helpful and great promotional price. Convenient and drive up units were easy to get to. Secured entry to the facility.

Business response:

Thanks for the awesome review, Aichoo! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please call 888-STORAGE if you have any questions.