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Extra Space Storage

4.9

About this business

Location details

20671 Valley Blvd, Walnut, CA, 91789, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9801 reviews
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Alex R.'s profile image
Alex R. 
rating
2 years ago

I was looking around for a safe, clean and friendly storage unit. After looking around I found Extra Storage Space. The reviews didn't lie. Erika working the office was very helpful and gave excellent customer service. Thank you for everything. 

Business response:

Hi Alex, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Erika! Don’t hesitate to call us at 888-storage if you need anything. 

Juan R.'s profile image
Juan R. 
rating
2 years ago

Great staff they helped me out with everything Thomas and Erica great people ! I definitely recommend this place 

Business response:

We think our team is great too! Thanks for recommending us, Juan. We're glad they helped you out with everything. Give us a call at 888-STORAGE if you need any future assistance. 

Al R.'s profile image
Al R. 
rating
2 years ago

Erica was a great help in getting me the best deal possible . Not only that,but the place is clean. Looks like they just painted. 

Business response:

Hi Al, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Erica! If you need anything, do not hesitate to reach out at 888-storage. 

B D.'s profile image
B D. 
rating
2 years ago

The staff, cleanness, and location was great. I would rent a unit again if I need to in the future. 

Business response:

Hi B, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please give us a call at 888-storage if anything comes up! 

Kathy L.'s profile image
Kathy L. 
rating
2 years ago

I've been renting this storage for about 7 months since my house is renovating. The location is super close that I can easily access to my stuffs whenever needed. The App for opening the gate in and out is super easy to use. The best part is the staffs there are super nice with any questions or any requests. I broke my lock while moving out and they replace my lock for free. I'll definitely come back in the future if I ever need an extra space!! 

Business response:

Kathy! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (909) 468-9011. 

Gerardo V.'s profile image
Gerardo V. 
rating
2 years ago

I recently got a storage unit from them, the manager erica was very nice and informative. Had a good experience. 

Business response:

Thank you for taking the time to leave your feedback, Gerardo! We're so happy to hear Erica was able to make your rental process hassle free! Give us a call at (909) 468-9011 if you need any future assistance. 

Marc Paolo C.'s profile image
Marc Paolo C. 
rating
3 years ago

From the moment we walked in we were greeted by a very helpful and enthusiastic manager Erica. She's very friendly and knowledgeable and accommodating. Definitely worth checking out if near your neighborhood and need some extra space ! -Mac 

Dan C.'s profile image
Dan C. 
rating
3 years ago

Clean, great staff (Lori) is super nice and responsive, honest, and near a sheriffs station. Highly recommend. 

Business response:

Thank you for the kind remarks, Doug! We're so happy to hear we have your recommendation! Our team is grateful for your business! Give us a call at 888-storage whenever you need us. 

Mica L.'s profile image
Mica L. 
rating
3 years ago

Wow! The online rapid process was so darn convenient. Everything was so easy!! Filled out the forms, paid and immediately got all the information I needed - the access info, where my unit was located, how to get in, hours of access, etc etc. I just went to lock up my unit and pick up my keys. I'm impressed with how clean, well lit and secure the location is! Well done guys!! 

Business response:

Thanks, Mica! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! Stop by our office if you need anything in the future! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 801 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.