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Extra Space Storage
- Self Storage
- Long Beach, CA
About this business
Location details
2035 W Wardlow Rd, Long Beach, CA, 90810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 8:00 p.m. | |
| Tue | 06:00 a.m. to 8:00 p.m. | |
| Wed | 06:00 a.m. to 8:00 p.m. | |
| Thu | 06:00 a.m. to 8:00 p.m. | |
| Fri | 06:00 a.m. to 8:00 p.m. | |
| Sat | 06:00 a.m. to 8:00 p.m. | |
| Sun | 06:00 a.m. to 8:00 p.m. |
We worked with Carol and she was awesome! She showed us a few different storage units and was able to find the perfect one. We went back to this facility to update the card information and spoke with both Carol and Ana. It's always helpful to work with friendly staff!
Business response:
We genuinely admire your positive feedback! Thank you for sharing your experience with Carol and Ana at Extra Space Storage. We're delighted to hear that Carol was able to help you find the perfect storage unit for your needs and that both Carol and Ana provided friendly assistance during your visit to update your card information. Our team strives to offer excellent customer service, and it's wonderful to know that their efforts have made a positive impact on your experience with us.
After 2 months, we just moved our belongings out of our storage unit here. It was perfect for our needs, and when we forgot to take our lock with us upon move-out, the 2-3 different staff members we talked with were kind, understanding, and worked with us to the extent they were able to. I really appreciate the experience from beginning to end. We'll be back the next time we're looking to store something in the area!
Business response:
We're elated to hear about your positive experience with us. Thank you for choosing Extra Space Storage! We're glad that our storage unit met your needs perfectly and that our staff members were kind, understanding, and helpful when you encountered an issue with your lock upon move-out. We strive to provide excellent customer service from beginning to end, and we're delighted that we achieved this for you.
There nice people and helpful,The facility is very clean too. Staff is always available on site to help out when needed..
Business response:
Hi Lou, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Give us a call at 888-STORAGE if you need any future assistance.
My parents have been storing at this facility for a few years and have never had any issues. The place is well maintained with good security. The office staff are always helpful.
Business response:
Thank you for your kind words, Maricela. Security is our top priority and we appreciate that you have trusted us with your belongings! Don’t hesitate to call us at 888-storage if you need anything.
Taylor was great at this facility, super helpful and friendly. This is a newer very clean storage unit. Total Recommend !!!
Business response:
Thanks for the kind words, Glenn! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (310) 549-5288 if you need anything.
I really appreciate them helping me out during my moving experience. I ended up needing to move into a new space, and they were super accommodating. They were able to get me a great quote with a good moving deal that was available online, and the facility itself is very easy to navigate, spacious, with an accessible elevator, carts to help move, and they've been great in offering my alternative spaces to rent that may suit my needs. It's an overall affordable and clean environment where I can safely store my valuables and f... read more
Business response:
Hi Angel, thank you so much for your kind words. We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer! Our team is here to make sure you have a great experience while storing with us. Let us know if we can do anything else for you by emailing us at customerservice@extraspace.com.
Daniel & Anna we're very helpful. They toured me to all units that I wanted to check. Excellent customer service. All units are clean & the facility are well lighted & secured. Online price & 1 month free rent make a big difference on your budget.
Business response:
Thank you for taking the time to leave your feedback, Maryann! We're so happy to hear Daniel & Anna was able to make your rental process hassle free! Give us a call at (310) 549-5288 if you need any future assistance.
This was my first time renting a storage unit and the lady in the office Ana made everything easy. She answered all my questions and showed me my unit and took the time to show me how to use the lock. The place is well maintained.
This facility does not look like the photos on Yelp. It has been upgraded and looks absolutely modern and beautiful. My dad is planning to store several things and we were looking for an affordable storage place for him. We came across this place and I'm very happy I did. I contacted two people at that location. As soon as I entered the rental office, the office smelled so good and was absolutely super clean. I was greeted by a gentleman with the name of David. He was very nice and professional. He helped us set up everythin... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 884 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 8:00 p.m.