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Extra Space Storage

4.9

About this business

Location details

780 E 11th St, Tracy, CA, 95304, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9845 reviews
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Lupe A.'s profile image
Lupe A. 
rating
a year ago

Perfect! Fast & Great service !!! Storage is clean and nice! Also very good amount of space for what we need/affordable! 

Business response:

We're utterly delighted to hear about your positive experience with our storage facilities. Thank you for your feedback! 

B P.'s profile image
B P. 
rating
2 years ago

Safe, secure, clean. We needed a storage unit that fits our needs and Whitney was friendly and knowledgeable! She helped us pick the right one. We can see ourselves being here for the foreseeable future 

Business response:

B, we are so glad you trust Extra Space Storage with your belongings. Security is our top priority and we are so happy your experience reflects that. Let us know if you have questions at 888-storage. 

Andrea V.'s profile image
Andrea V. 
rating
2 years ago

One of the best storage places I have ever been. The places was extremely clean and the customer service was incredible. If you go I spoke with a person named Whitney and she was so amazing and knew how to answer all my questions. 

Business response:

Thanks for sharing your positive experience, Andrea. We're committed to being your go-to stop for all your local storage needs! We're committed to providing excellent customer service and cleanliness. We think Whitney is great too! Don’t hesitate to call us at 888-storage if you need anything. 

Robert M.'s profile image
Robert M. 
rating
2 years ago

We were in a bind, we had two months notice that our rental was going to be sold and needed to find some place to live. Found a place but not enough space for our stuff, enter ESS. They had a pair of units available in the sizes we needed and along with their availability made this an easy decision. Now the initial cost was acceptable for each (both were not the same size), but then inflation brought the cost per unit up somewhat, and although that wasn't the main reason behind moving out after 6 months (we actually found a ... read more

Fidel S.'s profile image
Fidel S. 
rating
3 years ago

Great customer service, as soon as we came in the business, staff was super friendly and helpful, very clean facility. I would definitely recommend this to my friends and family. 

Business response:

Thank you for the kind words, Fidel! We're committed to providing excellent customer service and a clean facility. We're glad our team was super friendly and helpful. We appreciate you recommending us to your friends and family. Please stop by the office or give us a call at 888-STORAGE. 

Phyon B.'s profile image
Phyon B. 
rating
4 years ago

The person behind the desk Mark, was very helpful and explained everything to expect while being a customer there. 

Brett P.'s profile image
Brett P. 
rating
4 years ago

Marc is always helpful and considerate when it comes to renting storage units. Someone was parked almost in front of my unit and Marc came out to make sure I was able to access it. It is always an excellent experience at Extra Space Storage! 

Business response:

Hi Brett, thank you for your review. We're glad Marc is always helpful and considerate when it comes to renting storage units. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

desiree h.'s profile image
desiree h. 
rating
5 years ago

I just started using this service, but can say staff was helpful and friendly. Place looks clean and believe my property is in good hands. 

Business response:

Hi Desiree, your kind words are appreciated! We make it a priority to provide clean, well-maintained storage facilities and are so glad to hear your experience reflects that. We are so happy to hear that our staff could accommodate you and provide a smooth storage unit rental experience. Give us a call if you need any assistance in the future! 

Deborah P.'s profile image
Deborah P. 
rating
5 years ago

Friendly helpful staff. Mark is very professional caring and friendly. Area is clean and well lite at night. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 845 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.