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Extra Space Storage

4.9

About this business

Location details

780 E 11th St, Tracy, CA, 95304, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9853 reviews
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Sylvia G.'s profile image
Sylvia G. 
rating
5 years ago

Best storage in town! Marc Aceves, Manager, was super down to earth and really nice. He was very patient and took his time with showing me around and answering all my questions and concerns. Place is nice and neat inside and out. Pricing is also very affordable and offer options for short and long term! Definitely recommend! 

Business response:

Hi Sylvia, Thank you for taking the time to leave your feedback about your experience at this storage facility location. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive storage unit rental experience with Marc! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. 

Karla M.'s profile image
Karla M. 
rating
10 years ago

Samantha provided excellent service and answers to all my questions. This is my first experience using a self storage service and she made it a breeze!!! 

Matthew C.'s profile image
Matthew C. 
rating
10 years ago

Fast and friendly. Easy access. Thanks Vicky! 

John L.'s profile image
John L. 
rating
13 years ago

We've used this facility for most of our time living here in Tracy and the management and staff are the best. I don't care about bugs or rodents or issues that simply come with putting stuff in a metal container ( that comes with the territory) - I care about the people who work hard to help me and my family through the tough times. The manager is kind, considerate and she really does everything she can to help out. Look -- bottom line is this a great location and the pricing is reasonable -- but we love the staff !!! 

Jessica J.'s profile image
Jessica J. 
rating
14 years ago

I needed a lot of space to house the contents of my family home that I inherited and was being sold. I was devastated and dealing with this large task was the last thing I needed. Extra Space in Tracey was very accommodating and friendly which made the process much easier on me. For move-in they have a big truck that you can use and the staff were very patient with me forgetting my codes and losing my keys. I would definitely recommend this establishment. 

Amanda B.'s profile image
Amanda B. 
rating
14 years ago

I was very please with the service I received from Extra Space Storage. This was a last minute need and I wasn't sure what I really needed. I contacted Extra Space online and received a call from the local office within minutes of reserving a unit. When I went to look at the units, the manager and assistant were extremely friendly and helpful. They explained the monthly fees to me in a very thorough manner. Explained the the rate will be after my lease period would expire and what I could do to get a better rate when the lea... read more

Arnold J.'s profile image
Arnold J. 
rating
14 years ago

Manager was very helpful and first month rental was free. 

Melissa W.'s profile image
Melissa W. 
rating
3 years ago

So Mark is absolutely wonderful... I've had my unit for well over 4 1/2 years. But I came down one day to clear out some of my storage and use the dumpster and a woman named Abby was extremely unhelpful... She told me she did not have keys to the dumpster even though I pay well over $300 a month for my unit told me that she would not be willing to get keys, that she didn't know who had the keys and that she would absolutely not call anyone to come down and open the dumpster for me... This experience has single-handedly made ... read more

Diamond S.'s profile image
Diamond S. 
rating
5 years ago

The site manager is horrible. You can make a deal with him in person and in the computer but still goes back on his word. Don't trust him 

Business response:

We're sorry to hear this, Diamond. Your feedback is very important to us and will be reviewed internally. Please don't hesitate to reach out to us if you would like to discuss your experience with this storage facility further. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 853 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.