Extra Space Storage

Name: Extra Space Storage
Address: 8585 Forest St, Gilroy, CA, 95020, US
Telephone: (408) 847-4747
Rating: 4.9

4.9

Self Storage
Gilroy, CA

About this business

Consumer Services Self Storage

Location details

8585 Forest St, Gilroy, CA, 95020, United States

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Weekday	Schedule	Status
Mon	09:30 a.m. to 6:00 p.m.
Tue	09:30 a.m. to 6:00 p.m.
Wed	09:30 a.m. to 6:00 p.m.
Thu	09:30 a.m. to 6:00 p.m.
Fri	09:30 a.m. to 6:00 p.m.
Sat	09:00 a.m. to 5:30 p.m.
Sun	Closed

4.9949 reviews

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Miguel V.

a year ago

Kristina was very help and knowledgeable. She friendly and cordial. I'm glad I was able to get a space so fast.

Business response:

We are pleased to hear about your positive experience with Kristina at Extra Space Storage. Thank you for your wonderful feedback.

Angel V.

a year ago

Great customer service! Kristina Sutherland assisted us in finding the perfect unit for our family's needs. She was prompt and helpful with answers to any questions we had. The process of purchasing a unit was quick and easy. I will definitely be recommending this location to friends in family. Thank you Kristina again for your help!

Business response:

Thanks for the positive feedback, Angel! We're ecstatic to hear that Kristina provided great customer service and helped you find the perfect unit. We appreciate your recommendation to friends and family.

Denise C.

a year ago

Edgar was of great help. Looking forward to continuing service. What's not to like? My home closet will be free.

Business response:

Hi Denise, thanks so much for your review! We are thrilled to hear your experience was positive with Edgar. We are always here to help with your storage needs! Give us a call at (408) 847-4747 or stop by the office if you need anything!

Melissa G.

a year ago

I saw some of the other reviews and I couldn't not post about this place. I had a spot at the Extra storage on Forest St for about 6 months. The only reason we left was because we moved. The customer service there is ABOVE THE REST. A lady by the name of Kristina helped get me and my family into the perfect space for an amazing price. I think the other lady working there was Patricia. Other reviews are correct, well partially correct. A few months into renting we did get notified that there was going to be an increase in our... read more

Business response:

Hi Melissa, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (408) 847-4747 or stop by the office if you need anything!

Sofia M.

2 years ago

We found an online promo for storage here and made an online reservation just yesterday and already got a call today. I'm so glad we came. We spoke with Patricia (on site live in property manager) who was sweet as pie and even nicer in person! Very helpful and informative. Answered all our questions or concerns. Facilities are very clean and secure. We love that we can access our unit until 10 p.m. They do not offer any military or law enforcement discount at this time but still good price. I world definitely recommend th... read more

Business response:

Hi Sofia, we're glad Patricia was sweet as pie, even nicer in person, and very helpful. Providing renters with clean and secure facilities is our top priority. We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Please stop by the office or call us at 888-STORAGE if we can help you with anything!

Heidi M.

2 years ago

Needed a storage unit for a house remodel and move afterwards. The process to rent online was simple and we got the unit at a good price. I recommend this place if you're looking for storage in Gilroy.

Jonathan H.

4 years ago

Great rental space, never have any issues also the girl tenant that works in the office is very attentive

Business response:

Thanks for sharing your positive experience, Jonathan. We're committed to being your go-to stop for all your local storage needs! We're glad our manager is very attentive. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

Chris E.

5 years ago

These guys are on top of their game. I especially love that I was able to call the main national line and have a very helpful person do a lot of research for me on different locations and cost across the board, and he put in a placeholder reservation to me, no obligation. Then the rep in the store sent me a quick email message as a follow up. and the icing on the cake was Patricia in the store who was absolutely amazing, with a great attitude, and super helpful. she even fixed the door of the unit we're going to get when she... read more

Business response:

Hi Chris, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Patricia! Thank you for the great review, it means a lot to us! Our team will continue to work hard to meet your storage needs so let us know if you need anything!

Andrea M.

5 years ago

Thanks Primo for the friendly and helpful customer service today in finding a storage unit! If you are in need of storage facility this place is great!

Business response:

Thank you for taking the time to leave your feedback, Andrea! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. We're committed to providing excellent customer service. Thanks for letting us help with your storage needs.