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Extra Space Storage
- Self Storage
- Sandston, VA
About this business
Store your belongings at Extra Space Storage on 520 W Williamsburg Rd in Sandston, VA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour o... read more
Location details
520 W Williamsburg Rd, Sandston, VA, 23150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Google reviews (1,081)
RecommendedI have been with them for about a year now. yes, I had some issues but they have worked with me multiple times. The management staff has been nothing but patient and friendly no matter how many times I call or have questions about billing or whatever the issue is about.they have been understanding.the return calls when they say. the place is always kept clean. the previous staff was wondwrful but the new staff is just as great and helpful.
Business response:
We appreciate your feedback, Jody. It's great to hear that our management staff has been patient and friendly in assisting you with any issues or questions you may have had. We strive to provide excellent customer service and maintain a clean facility. Thank you for choosing Extra Space Storage. We want you to know that we are here to assist you with anything else that comes up at 888-storage!
We have used Extra Space Storage in the past and didn’t hesitate to use them again. Jerold took really good care of booking our unit. He was pleasant, helpful and knowledgeable about the contract. We recommend the units and of course Jerold.
Business response:
Hi Diana, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jerold! Please stop by the office or give us a call at 888-storage if you need anything.
When I say the customer service was wonderful I give it 10 stars if I could I’ll definitely be recommending extra space storage to my family and friends
Business response:
Hi Ciera, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (804) 328-6333 or stop by the office if you need anything!
Great customer, very friendly and answered all of my questions with ease
Business response:
Hello, Stacey. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!
Nice place
Business response:
Thank you, Michael. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
I made a phone call a few days ago to inquire about storage units and I had quite a few questions because I will be new to the area. I spoke to a rep named Lisa who was very knowledgeable and went out of her way to assist me with the info I needed and even made some recommendations for apartments in the area. I ended up deciding to go with this company when I make my move. Every other company I called acted like they were doing me a favor by speaking with me, she answered my millions of questions and stated that everyone wit... read more
Business response:
Hi Angie, thank you for your review. We're glad Lisa was very knowledgeable and went out of her way to assist you with the info you needed and even made some recommendations for apartments in the area. We're committed to providing excellent customer service. Please stop by the office or contact us at 888-storage if you have any questions!
Both their cross-country & local operators are all extremely helpful. They allow you to ask a multitude of questions like I did as a first time storage unit needer!
Business response:
Thank you for the kind feedback, Sarah. We're glad our team was knowledgeable and able to help! Our team is here to serve you, so give us a call at (804) 328-6333 if you need any future assistance.
Easy and professional service.
Business response:
Thank you for the kind words, Latrice! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.
excellent customer service.
Business response:
Edith Hobson, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Don't hesitate to reach out to us at 888-storage if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 1,115 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.