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Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 520 W Williamsburg Rd in Sandston, VA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour o... read more

Location details

520 W Williamsburg Rd, Sandston, VA, 23150, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.01,362 reviews
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Melodye Cutler's profile image
Melodye Cutler 
recommend  Recommended
a month ago

Malinda was very helpful and was able to resolve what I couldn’t finish at home in the store. Thank you, Girl! 

Business response:

Thank you for your wonderful feedback, Melodye! We are overjoyed to hear that Malinda was able to assist you effectively. 

Brandon Smith's profile image
Brandon Smith 
recommend  Recommended
a month ago

Malinda and Leanna are awesome! 10/10 customer service. 

Business response:

We're absolutely thrilled to hear that Malinda and Leanna provided you with 10/10 customer service. Thank you for sharing your experience with us! 

Ricky Tate's profile image
Ricky Tate 
recommend  Recommended
2 months ago

Great place! Malinda is excellent to work with. 

Business response:

We're thrilled to hear you had a great experience at Extra Space Storage! Thank you for sharing your feedback. 

Darius Hood's profile image
Darius Hood 
recommend  Recommended
2 months ago

Quick and Easy, fast and efficient 

Business response:

We are grateful for your feedback. Thank you for sharing your experience with us. 

Elizabeth Carter's profile image
Elizabeth Carter 
recommend  Recommended
4 months ago

their staff is super friendly and helpful 

Business response:

We're glad to hear that our staff is super friendly and helpful. Thank you for your review. 

Ken Grubbs's profile image
Ken Grubbs 
recommend  Recommended
7 months ago

Great place to store your stuff! 

Business response:

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience storing your belongings with us. 

Harley Leann's profile image
Harley Leann 
recommend  Recommended
10 months ago

Malinda was so nice and extremely helpful. A very pleasant experience! 

Business response:

Thank you for the review, Harley! We pride ourselves on having a friendly, accommodating staff and are so happy Malinda was able to assist you! Please call us at 888-storage whenever you need us. 

LaShara Foster's profile image
LaShara Foster 
recommend  Recommended
10 months ago

Yes I had a great experience with Steve from the Sandston location on Williamsburg Road in Richmond, Va. He was very pleasant. Easy to work with. This location was very helpful and professional. 

Business response:

Hi Lashara, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Steve! If you need anything, do not hesitate to reach out at 888-storage.  

Jody Jackson's profile image
Jody Jackson 
recommend  Recommended
a year ago

I have been with them for about a year now. yes, I had some issues but they have worked with me multiple times. The management staff has been nothing but patient and friendly no matter how many times I call or have questions about billing or whatever the issue is about.they have been understanding.the return calls when they say. the place is always kept clean. the previous staff was wondwrful but the new staff is just as great and helpful. 

Business response:

We appreciate your feedback, Jody. It's great to hear that our management staff has been patient and friendly in assisting you with any issues or questions you may have had. We strive to provide excellent customer service and maintain a clean facility. Thank you for choosing Extra Space Storage. We want you to know that we are here to assist you with anything else that comes up at 888-storage!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 1,362 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.