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Extra Space Storage
- Self Storage
- Sandston, VA
About this business
Store your belongings at Extra Space Storage on 520 W Williamsburg Rd in Sandston, VA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour o... read more
Location details
520 W Williamsburg Rd, Sandston, VA, 23150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedI have been with them for about a year now. yes, I had some issues but they have worked with me multiple times. The management staff has been nothing but patient and friendly no matter how many times I call or have questions about billing or whatever the issue is about.they have been understanding.the return calls when they say. the place is always kept clean. the previous staff was wondwrful but the new staff is just as great and helpful.
Business response:
We appreciate your feedback, Jody. It's great to hear that our management staff has been patient and friendly in assisting you with any issues or questions you may have had. We strive to provide excellent customer service and maintain a clean facility. Thank you for choosing Extra Space Storage. We want you to know that we are here to assist you with anything else that comes up at 888-storage!
We have used Extra Space Storage in the past and didn’t hesitate to use them again. Jerold took really good care of booking our unit. He was pleasant, helpful and knowledgeable about the contract. We recommend the units and of course Jerold.
Business response:
Hi Diana, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jerold! Please stop by the office or give us a call at 888-storage if you need anything.
When I say the customer service was wonderful I give it 10 stars if I could I’ll definitely be recommending extra space storage to my family and friends
Business response:
Hi Ciera, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (804) 328-6333 or stop by the office if you need anything!
Both their cross-country & local operators are all extremely helpful. They allow you to ask a multitude of questions like I did as a first time storage unit needer!
Easy and professional service.
Business response:
Thank you for the kind words, Latrice! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.
Great customer service! Recommend!
Business response:
Thank you for the recommendation, Ess! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
We opted for the climate controlled storage available here! Having lost art to the heat, this was the best choice.
Business response:
Thanks for renting with us in Extra Space Storage, Nanci! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Cleanliness. Ease of reserving a space online.
Business response:
Hi Allen, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
The space is clean and well maintained. The customer service representatives have been beyond helpful. This was my second time using this space and I will use it again.
Business response:
Hi Lynn, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are always available at 888-storage to help!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 1,399 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.