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Extra Space Storage

4.9

About this business

Location details

11469 Washington Blvd, Whittier, CA, 90606, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9821 reviews
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Victoria R.'s profile image
Victoria R. 
rating
2 years ago

Been with Melissa for 3 years now and before that my family was with her for about a decade, she has provided nothing but the best customer service and has a wealth of knowledge to make sure you are set up perfectly. She listens to your needs and will recommend the best unit for you and your items 

Business response:

Thank you for the excellent rating, Victoria. We are glad Melissa was able to provide exceptional customer service over the years. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. 

Bishop G.'s profile image
Bishop G. 
rating
2 years ago

I was in need of a storage unit asap, I called around and this was the only place with good prices and customer service. 

Business response:

Thank you for the great rating, Bishop. We are thrilled to know we were able to take care of your storage needs. Please give us a call at 888-storage if anything comes up! 

Lizette J.'s profile image
Lizette J. 
rating
2 years ago

Vicent made everything so simple and easy to understand. Great customer service! 

Ernie E.'s profile image
Ernie E. 
rating
3 years ago

Renting a storage unit was simple and received a great monthly fee. Raymond handled my rental & provided peofession service. Highly recommend extra space. 

ReginaRenee L.'s profile image
ReginaRenee L. 
rating
3 years ago

I'm so glad I decided to use this facility for storage! They were so friendly and helpful and the price was better than any other Extra Space Storage facilities around. I highly recommend!! 

Mary H.'s profile image
Mary H. 
rating
4 years ago

Great service. They really went above and beyond to work with me and get me the best deal. 

Business response:

Thank you for the kind words, Mary! We're committed to providing excellent customer service. Call us at 888-storage if you have any questions or need assistance with your rental! 

Jose C.'s profile image
Jose C. 
rating
5 years ago

Extremely accessible and user friendly. Very clean and well taken care of storage. Had a little gift of a lock once we opened the storage which was awesome and thoughtful. Great 1st experience! 

Business response:

Hi Jose, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance! 

Jr A.'s profile image
Jr A. 
rating
5 years ago

The manager Raymond is straight up but he is fair and firm and friendly and professional ask any question and he will answer it to the best of his knowledge and tries to work with you.Great customer service. 

Business response:

Hi Jr, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience with Raymond! Stop by the office if you need anything. 

maria p.'s profile image
maria p. 
rating
6 years ago

The location is great. Not far from where we are staying. The monthly payment amount is good for the storage. Just hate that every 9 months they raise the amount by $20. That's a lot of you have to stay there for some time. 

Business response:

Thank you for leaving us a rating, Maria! We're glad we could provide a convenient storage solution. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (562) 332-9165 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 821 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.