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Extra Space Storage
- Self Storage
- Whittier, CA
About this business
Location details
11469 Washington Blvd, Whittier, CA, 90606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
My mom rented a space here and I couldn't believe how clean and nice it was. The manager was great. I ended up Moving my storage here. Overall a really great experience.
Great customer service by Melissa. She answered all my questions during the walk through. The rental process was fast and easy. The storage area inside and outside was clean. I am happy with this storage location.
Business response:
We are elated to hear about your great experience at Extra Space Storage. It's wonderful to know that Melissa provided excellent customer service and answered all your questions during the walk through. We're glad that you found the rental process to be fast and easy, and that you were impressed with the cleanliness of both the inside and outside storage areas. Thank you for your feedback and for choosing our storage location!
Nice clean property with easy access Rental process was fast and easy Customer service by Michelle was amazing
Business response:
Hi Mike, thanks for your review! We are glad you were met with a clean and accessible facility. Thank you for your kind feedback regarding Michelle.
AMAZING customer service and top notch safety for all of my belongings. The staff are super helpful and made my moving in/moving out process as seamless as can be. Would recommend renting space here to anyone/everyone!
Business response:
Hi Andru, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (562) 463-6900 or stop by the office if you need anything!
I definitely recommend this place I been there for years Melissa has been very helpful over the years always keep me updated if there's any changes very secure place for your personal belongings. One thing I like best about this location is the friendly reminders of your billing that is due because you never know you might forget she's always there to give you a good reminder in days in advance.
Top notch service here. They are on top of everything. I always get a reminder that my payment os due a few days before. That to me is outstanding. I for one always forget about stuff like that. But with the reminders I get I never miss a payment. Not to mention the staff is awesome. I definitely would recommend this place. You won't regret it.
Business response:
Hi Joel, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don’t hesitate to call us at 888-storage if you need anything.
I have used storage units off and on over the years and have noticed there is always quite a bit of turnover. Except for this location! Ray and Melissa have been there since they opened and I feel so comfortable renting with them and knowing I won't have any issues. They also don't judge me for how much I move. lol
Business response:
Hi Melissa, thanks for the great rating! We are thrilled to know Ray and Melissa have always been there to help you. We are glad you feel comfortable with them. Please give us a call at 888-storage if anything comes up!
Will only rent here. Melissa is Lways jelpful and her husband is funny. They were also abre to save me money.
Business response:
Hi Osvaldo, thank you for your review! We are happy to know Melissa has been helpful to work with. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Very easy process. The customer service was good and Melissa at site was excellent. They also let you check the unit out prior to making decisions. Which was a plus.
Business response:
Thank you for the kind words, Sandra! We're committed to providing excellent customer service. We think Mike is great too! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 821 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.