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Extra Space Storage

4.8

About this business

Location details

1022 N Henry St, Alexandria, VA, 22314, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8863 reviews
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Adrienne C.'s profile image
Adrienne C. 
rating
8 months ago

Recommend if you need a quick spot to store your things in Alexandria VA. Clean and easy service. 

Business response:

We are utterly delighted to hear about your positive experience with our storage facility in Alexandria VA. Thank you for taking the time to share your feedback. 

Tod P.'s profile image
Tod P. 
rating
a year ago

Excellent customer service and clean facility; highly recommend this convenient location 

Business response:

Thank you for your review, Tod! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. 

Eric M.'s profile image
Eric M. 
rating
a year ago

Kristen Simpson is amazing and made my experience the best. She understands customer service and is a gem for your organization. 5 stars rating for me! 

Ninangely A.'s profile image
Ninangely A. 
rating
2 years ago

Great experience - I lost my lock and the property manager Kristen was very helpful and made the process very easy. 

Business response:

Thank you for taking the time to leave your feedback, Ninangely! We're so happy to hear Kristen was able to make your rental process very easy! Give us a call at (703) 548-8545 if you need any future assistance. 

skai f.'s profile image
skai f. 
rating
2 years ago

I can't say enough great things about Charika at Extra Space Storage on Henry St in Alexandria. She was kind, patience, very professional and went above and beyond to ensure I felt like a valued customer. And I did! Thanks to her I had a great experience. 

Mary S.'s profile image
Mary S. 
rating
2 years ago

I have been renting storage units at this facility for three years now for my small business. Extra Space Storage in Alexandria (Henry Street) has been so accommodating in every way, especially when I need to get change to larger or smaller units. Staff is phenomenal and helps in every way. 

Business response:

Thank you for the excellent rating, Mary. We are glad our manager was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you. 

Ebony R.'s profile image
Ebony R. 
rating
2 years ago

From the moment I spoke to the manager ( Charika Toggia) on the phone inquiring about a storage unit, I knew I was in the right place. The professionalism and Customer service that was provided was impeccable. I will definitely continue to do business here at this location, and recommend others to do so as well. 

Business response:

Ebony, we are so happy to hear that Charika could accommodate you and provide a smooth rental experience. As always, we're here to help at 888-storage whenever you need us. 

Jerome C.'s profile image
Jerome C. 
rating
2 years ago

Charika Toggia was very helpful. Shes soft spoken, knowledgeable and she smile through the entire process. Thank you Charika! 

Patricia T.'s profile image
Patricia T. 
rating
2 years ago

The location of the facility is in the center of Old Town, Alexandria. The property is always clean and well maintained. Property manager is always pleasant and helpful. My only dislike is there is so much construction going on around the neighborhood, in particular on all sides of the storage building. No fault to the storage company but it can be a hassle sometimes to get around the construction 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 863 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.