Extra Space Storage

4.9

Self Storage
Chicago, IL

About this business

Consumer Services Self Storage

Location details

1300 N Ashland Ave, Chicago, IL, 60622, United States

Get directions

Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.91,159 reviews

Select a rating

Jaylah S.

a week ago

Marisela has great customer service. She was amazing in giving her advice on what storage unit to choose. Definitely recommend coming here.

Business response:

We are grateful for recommending us! Marisela will be thrilled to hear about your positive experience with her storage advice.

Terri D.

3 weeks ago

Terrific customer service! Jessica was so incredibly helpful and friendly! I'm renting my second space at this location, and she explained all the details of the rental agreements. Spaces are clean, secure, and easy to access.

Business response:

Thank you for your kind words about Jessica and our facility! We're thrilled you chose us for your second rental. Jessica will be delighted to hear about your positive experience. We appreciate your recognition of our clean, secure, and accessible spaces. Welcome back, and thank you for your continued trust!

Shannon W.

a year ago

Great customer service. It was an easy process moving out of my storage unit. I would highly recommend this location if you are looking to move your belongings into a storage unit

Business response:

Thank you for sharing your experience. We are glad to hear you had a great customer service experience and found the moving process easy. We appreciate your recommendation!

Kiya B.

a year ago

Jessica was amazing ! helped me find right what I was looking for a nice unit .friendly and caring. Will use again thanks to her and all her great help .

Business response:

Thanks for your kind words, Kiya B.! We sincerely value your feedback and are glad Jessica was able to assist you effectively.

E W.

3 years ago

Thorough and caring staff. I don't I'd giving them my money. The value is only part of it. The staff is on top of their game.

Lorraine C.

3 years ago

I have never rented a space before and Jessica was fantastic in orienting me to the space, helping with all the necessary paperwork, and following up with me to see if everything was ok. The space is clean and seems secure. The loading dock, elevator, and carts you can use make the space super convenient.

Business response:

Thank you for the great rating, Lorraine. It's wonderful to know Jessica was helpful in guiding you through our rental process. We are happy to hear you found our property clean, secure, well-equipped and located. We are here to help! Please give us a call at 888-storage if anything comes up!

Alejandra R.

3 years ago

Storage spaces are super clean and very accessible. We rented for over a year with no problem!

Business response:

Thank you for the great rating, Alejandra. We are glad you found our property to be clean and accessible. As always, give us a call at 888-storage if you need anything.

Patrick K.

3 years ago

I moved in today for 3 months to declutter our place. Everyone is very professional and the place is clean and well managed. Mike was a pleasure to work with for both renting the unit and check-in.

Business response:

Thank you for your review, Patrick. We know our customers value clean facilities and professional staff so we do our best to provide that! It's great to know Mike was a pleasure to work with! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

Speedy D.

5 years ago

What a professional group of people, I used ESP for several years There are no negatives, everyone Dealt with was overly helpful 20 stars!

Business response:

Thanks, Speedy! We're pleased to hear you've had a positive experience throughout the storage unit rental process. Stop by our office if you need anything in the future!