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Extra Space Storage
- Self Storage
- Chicago, IL
About this business
Location details
1300 N Ashland Ave, Chicago, IL, 60622, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Compared to similar storage facilities in the area, the prices here are fantastic and definitely drew me in. The storage unit was clean, and the facility itself was clean and organized. Rob and Mike were both friendly and helpful and got me set up and on my way very quickly.
Business response:
Donnie, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Let us know if we can do anything else to assist with your storage needs!
Incredibly convenient and the staff couldn't be nicer or more helpful. Made what's always a stressful adventure of moving so much easier.
Business response:
Thanks Caitlin! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We're glad our team was able to help and made what's always a stressful adventure of moving so much easier. Thank you for being a loyal customer!
Convenient and well-maintained location and super friendly staff (shout-out to Yvonne)! I was able to lock in a good price online, then come see the unit, sign the contract, and get the keys. Pro tip: if you already have renter's insurance, check to see if they cover self-storage, and bring that with you!
Very clean and affordable. Great location in Wicker Park. If I need self storage in west town, I'd recommend this facility.
Business response:
Hello, Charlie, we are happy to hear you are enjoying your storage unit! Thank you for the positive review and for choosing Extra Space Storage for your storage needs! Please reach out to our office at (773) 598-5330 if you need anything.
Easy, fast, clean and new. Only the addition charges for the lock and the insurance wasn't so clear at the beginning. The costs are still reasonable and fair.
Business response:
Thanks for your review, Marco! We appreciate your feedback. Don't hesitate to reach out if you have any questions about your rental!
Fabulous location right by the Division stop. Very clean units and easy to pull in and load things in and out of the storage unit. Lots of different sizes of units available. And the manager, Daniel, there is phenomenal! Incredibly professional and helpful along with the whole team!
Good location and easy access through back entrance. Great store manager (Ketora) at this location.
The manager, Ketora, and employee, Vanessa, are fantastic. They are super helpful, efficient, knowledgeable and even stayed after hours to help me and my girlfriend get a storage unit when we really needed it that day. The service is well thought out and the location is convenient, also the facilities are clean and loading/unloading process is a breeze. Plus the first month of storage comes free! Highly recommended.
While the facility is convenient, there are never any carts available. There is nothing in place to stop people from taking multiple carts even during peak times. In addition, customers often leave the carts at their units and staff don't seem to be too concerned about retrieving them.
Business response:
We're sorry to hear you experienced this issue, Aisha. We offer push carts that may be used free of charge on a first-come, first serve basis. If you need a push cart to transport your belongings again, please let our facility manager know by reaching us at (773) 598-5330, and they will be happy to assist you.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,153 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.