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Extra Space Storage
- Self Storage
- Fallbrook, CA
About this business
Location details
372 W Aviation Rd, Fallbrook, CA, 92028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Extremely friendly and thorough. Provided all the details related to the rental, provided options for me to consider, and completed the process very fast. The storage unit and the entire facility appeared to be very clean and maintained. Would definitely recommend to anyone requiring additional storage space.
Business response:
Robert, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! We really appreciate the recommendation as well as the 5-star review!
Just awesome. Friendly, professional, clean, secure...all the things!!! Highly recommended
Business response:
Thank you for the kind words, Faro. We pride ourselves on having a friendly, professional staff and are thrilled to hear your experience reflects that. Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage!
Helena has made this storage place by far the best one we have experienced. She not only was helpful and understanding, but she worked with us to the best of her ability. The customer service here is wonderful. Thank you so much for everything that you do! Your kindness doesn't go unnoticed.
Business response:
Thank you so much for your kind words, Teresita. We really appreciate you taking the time to share your experience with us. We're glad Helena was able to help. We're committed to providing excellent customer service. Let us know if we can do anything to assist you!
Helena has had the best customer service! She is so so nice! She went above and beyond to help me with my crazy storage needs!! Thank you sooo much!!!
This place has received a major over haul. So clean and the management has changed. John was fantastic and showed me different options to meet my needs. John was very professional in handling my situation. The facility looked as if it was getting some much needed improvements. I could tell that my stored items would be safe here. John was very proactive in making this facility the best it could be. Very happy to see my money is being well spent in keeping this facility clean and safe. Great job john in getting the storage ya... read more
Jessica gave great service. It was a pleasure doing business with her. She was fast......knew her job.....got it handled. I was in out and on my way......that's how I like it !
The website is great, the phone call to Zach gave me all the accurate information that I needed and then the in-person help by Jessica was superb. I appreciate that the docs were on the computer so the set-up was easy. The whole experience, at a time when you could use a little help, was much more than we expected. Place is clean, secure, and easy to load and unload.
Very clean, safe and organized place. Staff is excellent. Adequate lighting all around the exterior and interior. They have packing supplies and miscellaneous locks in case you need them. My experience here is definitely a five star!
Jessica was very helpful and friendly when i reserved my storage unit. On the day of moving my stuff in, i realized i needed a smaller unit and had very little time to waste. She helped me get a smaller unit immediately and i managed to unload everything on time. She made it very hassle free. I love how it's about 1-2 minute drive from my house too, its clean and easy to access. She also stuck to the prices as advertised on the website so there were no surprises or shadiness. She also enrolled me in autopay so i wont miss a ... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 617 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.