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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 3011 San Jacinto St in Houston, TX today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ... read more

Location details

3011 San Jacinto St, Houston, TX, 77004, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9635 reviews
5
590
4
38
3
3
2
0
1
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4 reviews have no rating
Leslie Clark's profile image
Leslie Clark 
recommend  Recommended
5 months ago

I absolutely recommend this place all because of Q!! He is by far the friendliest, most helpful person!! He was patient, helped me with choosing the right size for me, how to navigate the elevators, online access education, all with a smile!! Q rocks!!! 

Business response:

Thank you for the kind words, Leslie. It's wonderful to know Q has been helpful, patient, and friendly to work with! Our team is here to serve you, so give us a call at (713) 529-2200 if you need any future assistance.  

Ariel Vargas's profile image
Ariel Vargas 
recommend  Recommended
a year ago

Just got my storage. The customer service has been beyond expectations the moment we picked up our phones and called to get information. Kizzy and Charnele are absolutely amazing and answered every question with honest truth. The facility is also well kept and clean. To me, that was a major MUST! Definitely recommend this location! 

Business response:

Thanks for the kind words, Ariel! We're glad Kizzy and Charnele answered every question. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (713) 529-2200 if you need anything.  

Mary Lafayette's profile image
Mary Lafayette 
recommend  Recommended
a year ago

👍👍 Great staff, clean facility 

Business response:

Hello, Mary. Thank you for the fantastic review! We're so happy we could provide great customer service and a clean facility. We are happy to help with any storage needs at 888-storage. 

Donald Barnes's profile image
Donald Barnes 
recommend  Recommended
2 years ago

Custom service was excellent she was very nice and polite took the time to answer ever question or concern I had. 

Business response:

Thank you for your feedback, Donald! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!   

Tonya g.'s profile image
Tonya g. 
on Birdeye

2 years ago

Friendly service and very secure bldg in a great location 

Ron S.'s profile image
Ron S. 
on Birdeye

2 years ago

The stars explained all. 

king j.'s profile image
king j. 
on Birdeye

2 years ago

Real professional, Netta was nice and even help me with my unit every unit is inside climate control, u feel real safe for yourself and your unit  

Business response:

Hi King, thank you for taking the time to share your experience with us. We know that our customers value safe facilities and professional staff, so we do our best to make sure we are able to provide that! Don’t hesitate to reach out at 888-STORAGE if you need anything.  

Dane S.'s profile image
Dane S. 
on Birdeye

2 years ago

Netta is awesome! Great customer service and more info than you can ask for. Highly recommend. 

Business response:

Thank you for the kind words, Dane! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Stop by the office if you need anything.  

antonio p.'s profile image
antonio p. 
on Birdeye

2 years ago

Fast and quick service, very helpful  

Business response:

Hi Antonio, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (713) 529-2200 or stop by the office if you need anything!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 635 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Thursday at 9:30 a.m.