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Extra Space Storage
- Self Storage
- Portland, OR
About this business
Location details
1645 NE 72nd Ave, Portland, OR, 97213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Great customer service and very helpful. They listened to my needs and got me into a unit even after the office was closed for the weekend. Really wish I didn't have to buy a lock when I had my own already. But if that's the price of convenience it was well worth it.
New customer, just signed up. Super clean facility, excellent customer service, really helpful, knowledgeable, kind and patient w all my questions about the lease. Very positive experience so far.
Business response:
Thank you for the kind words, Happy! We're committed to providing excellent customer service and a clean facility. Don't hesitate to reach out at 888-STORAGE if you need anything!
I haven't moved in yet, but the online rental process was easy and Johnny was very professional and helpful When I showed up to get my key.
Property is clean and well maintained. Staff is excellent and very accommodating for my needs
Business response:
Hi Amber, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please call 888-STORAGE if you have any questions.
Excellent customer service from Megan, made the whole process a breeze. They have climate controlled units, the size we needed, and a first month free.
Business response:
Thanks for leaving a positive rating, Zacchaeus! We are happy to hear Megan provided excellent customer service. Don't hesitate to reach out if you need anything!
I got a storage space here that I didn't end up needing. Andrew was super helpful and friendly through the whole process, and he even managed to get me a partial refund when I closed my unit after a few weeks. If I ever need storage again this is where I'll go.
I used this space for a month for a move and I could not be happier with it. Andrew was so great to work with. The building is clean, well lit, and easily accessible.
Julie is the best! She is funny and knowledgeable about the units. She helped us get the unit most convenient for us and within our budget. The space is clean and secure. We will definitely store with extra space again.
So far it's been a flawless experience. The two employees I've encountered have been super friendly, and relatable. I received my first month free, and got further discount for referring a neighbor, the prices overall are a little bit cheaper than some of the competition, entry is easy at all hours of the day, and this indoor facility is brand new. There is a restroom as well :-) I probably won't go there in the dark as it's not in the best neighborhood/right by the Max bridge on a dead end, and the long and winding motion-d... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,050 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.