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Extra Space Storage

4.8

About this business

Location details

1645 NE 72nd Ave, Portland, OR, 97213, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,054 reviews
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Anthony W.'s profile image
Anthony W. 
rating
3 years ago

Great customer service and very helpful. They listened to my needs and got me into a unit even after the office was closed for the weekend. Really wish I didn't have to buy a lock when I had my own already. But if that's the price of convenience it was well worth it. 

Happy C.'s profile image
Happy C. 
rating
3 years ago

New customer, just signed up. Super clean facility, excellent customer service, really helpful, knowledgeable, kind and patient w all my questions about the lease. Very positive experience so far. 

Business response:

Thank you for the kind words, Happy! We're committed to providing excellent customer service and a clean facility. Don't hesitate to reach out at 888-STORAGE if you need anything! 

Nicole C.'s profile image
Nicole C. 
rating
3 years ago

I rented another unit today and had the opportunity to meet the new manager which I am pleased to say he's made some great changes from what it has been for the past two years. refreshing to drive up and not see trash everywhere, inside of the building looks extremely clean compared to what it has been. This Guy takes pride in his job, Thank you ! Nicole C 

Jennifer S.'s profile image
Jennifer S. 
rating
5 years ago

I haven't moved in yet, but the online rental process was easy and Johnny was very professional and helpful When I showed up to get my key. 

Summer S.'s profile image
Summer S. 
rating
6 years ago

Property is clean and well maintained. Staff is excellent and very accommodating for my needs 

Business response:

Hi Amber, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please call 888-STORAGE if you have any questions. 

Zacchaeus D.'s profile image
Zacchaeus D. 
rating
6 years ago

Excellent customer service from Megan, made the whole process a breeze. They have climate controlled units, the size we needed, and a first month free. 

Business response:

Thanks for leaving a positive rating, Zacchaeus! We are happy to hear Megan provided excellent customer service. Don't hesitate to reach out if you need anything! 

Joshua M.'s profile image
Joshua M. 
rating
8 years ago

I got a storage space here that I didn't end up needing. Andrew was super helpful and friendly through the whole process, and he even managed to get me a partial refund when I closed my unit after a few weeks. If I ever need storage again this is where I'll go. 

Marcia L.'s profile image
Marcia L. 
rating
8 years ago

I used this space for a month for a move and I could not be happier with it. Andrew was so great to work with. The building is clean, well lit, and easily accessible. 

Infin8 S.'s profile image
Infin8 S. 
rating
8 years ago

Julie is the best! She is funny and knowledgeable about the units. She helped us get the unit most convenient for us and within our budget. The space is clean and secure. We will definitely store with extra space again. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,054 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.