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Extra Space Storage

4.9

About this business

Location details

1601 E Southshore Dr, Tempe, AZ, 85283, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9845 reviews
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Davon H.'s profile image
Davon H. 
rating
a year ago

Manager Heather was a pig help, it was a great experience. Made sure I had everything I needed to my key and pass code to get it. Checked up on me if I needed any help. 

Business response:

We are delighted to hear that Manager Heather provided great assistance during your visit. Thank you for sharing your experience with us. 

Sharon R.'s profile image
Sharon R. 
rating
a year ago

Clean, convenient location and hours. Appreciated Manager Heather's info and assistance with our first and second unit. 

Business response:

Your feedback is incredibly valuable. We're glad to hear you found our location clean and convenient. We are glad Heather and the team were able to help. Thank you for sharing your experience with us, Sharon R. 

Eddie G.'s profile image
Eddie G. 
rating
a year ago

Effortless process to get storage unit, world class service provided from Heather at the office and awesome rate for the size we needed. Can't say enough wonderful things about the experience. Many thanks, we are so happy to use Extra Space. 

Business response:

We are thrilled to hear about your effortless process and world-class service at Extra Space Storage. Thank you for sharing your positive experience, Eddie G. 

Josh W.'s profile image
Josh W. 
rating
a year ago

Safe and secure. Highly recommend this location. Heather was awesome to work with. 

Business response:

We're utterly delighted to hear that you found our location safe and secure. Heather will be thrilled to hear your kind words. 

Carlos C.'s profile image
Carlos C. 
rating
a year ago

Service is good. Staff is really friendly. BUT be aware, price WILL INCREASE within a few days before your next billing, in my case it was DOUBLED after 3 months. It's a really unethical company. I moved out the first chance. It's really safe place to store your items though, just don't store items that may melt since they don't have AC, neither any lights. Dust will be your enemy over time. 

Business response:

We're disappointed to hear about your experience. Please contact us at (480) 838-2106 to discuss your concerns further. Thank you for your feedback. 

Jose E.'s profile image
Jose E. 
rating
a year ago

I got a storage unit here about 6 years ago and never had a problem. My stuff was always secure and the place was always clean and the staff were helpful and friendly. I only moved out of the unit due to I moved to another city. 

Business response:

Thank you for the review, Jose! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! 

heather l.'s profile image
heather l. 
rating
a year ago

Great service, clean, professional, plenty of space to maneuver around if you have a travel trailer to park or moving in with a semi. I've been to other locations and you cannot have anything bigger than a car going through the property cause most of the other storage companies try and utilize every square inch even if it effects the customers. That's not the case here, plus it's in a spot where it's hardly noticed and no theft. 

Business response:

Thanks, Heather! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We're always here to help with any of your storage needs at 888-storage. 

Jack S.'s profile image
Jack S. 
rating
2 years ago

Very helpful and accommodating staff. Have rented here several times over the years. Looking forward to continued business with this location. 

Business response:

Hi Jack, thank you for the review! We are thrilled to know our team was accommodating and helpful. Our team is here to help, as always, give us a call at 888-storage if anything comes up. 

Miguel M.'s profile image
Miguel M. 
rating
2 years ago

Nice lil storage space tucked away in heart of Tempe. I've used them for over a year now I can't thank this place enough tbh. I have been a few days late on payment sometimes because I just forget it's not on autopay because I still haven't set it up lol, and they call me politely to remind me! Rather than auction off all my stuff right away. I had a bad experience with a different storage place. They didn't notify my payment hadn't gone through and within a couple weeks all my stuff was auctioned off 

Business response:

We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Miguel! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 845 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.