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Extra Space Storage

4.9

About this business

Location details

1601 E Southshore Dr, Tempe, AZ, 85283, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9854 reviews
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Monique T.'s profile image
Monique T. 
rating
2 years ago

Matt was extremely pleasant, helpful, and super friendly, and I can tell he is very proud of the place and that enjoys his job! We felt very welcome and he answered all of our questions and found us the perfect unit and even drove us to it in his golf cart! The premise was very clean and welcoming and easy to navigate around and I feel very safe there. 

Business response:

Hi Monique, thank you for your review. We're glad Matt was extremely pleasant, helpful, and super friendly. Providing renters with clean and secure facilities is our top priority. Please stop by the office or contact us at 888-storage if you have any questions! 

Danielle C.'s profile image
Danielle C. 
rating
3 years ago

Used this space while in between homes. Super responsive, easy to rent, manager Matt is a delight 

Jessica G.'s profile image
Jessica G. 
rating
4 years ago

Excellent customer service with reserving a unit that met our needs. All the costs and rental terms were throughly explained and more than reasonable. Steve, the manager at Extra Space Storage, was beyond helpful in choosing move-in dates, lease terms, and unit size. Couldn't have asked for a better experience!! Thank you Steve!! 

Business response:

Thank you for the kind words, Jessica! We're committed to providing excellent customer service. We're glad Steve was beyond helpful in choosing move-in dates, lease terms, and unit size. Don't hesitate to reach out to us at 888-STORAGE if you need anything! 

Matt T.'s profile image
Matt T. 
rating
5 years ago

Great property with excellent service. The facility is managed by Brent who is awesome. Prompt, attentive, and very accommodating, he helped us locate the best unit for us and got us moved in same day. Couldn't have asked for a more convenient option and couldn't be happier to have selected Extra Space Storage over any competitor in the area. Highly recommend 

Business response:

Thank you for the kind words, Matt! We're committed to providing excellent customer service. We're glad Brent was attentive. We pride ourselves on having an accommodating staff and are so happy they were able to assist you! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thanks for recommending Extra Space Storage! 

Josh B.'s profile image
Josh B. 
rating
5 years ago

The team made it very simple and hassle free for my family and I to organize storage if our boat, recommend Extra Space Storage 100% 

Business response:

Thank you for taking the time to leave your feedback, Josh! We're so happy to hear our manager was able to make your rental process hassle free! Give us a call at (480) 838-2106 if you need any future assistance. 

Valerie P.'s profile image
Valerie P. 
rating
5 years ago

Brent was great couldn't been happier with the service he provided I would highly recommend using this storage facility 

Business response:

Thank you for the kind words, Valerie! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! 

Ross M.'s profile image
Ross M. 
rating
5 years ago

Patty was awsome. More than accommodating very friendly concern about my comfort do my recent amputation. Great customer service The phone reservation was good too. Would use them again! 

Business response:

Thank you for the review, Ross! We pride ourselves on having a friendly, accommodating staff and are so happy Patty was able to assist you! Don't hesitate to reach out if you need anything! 

Kevin M.'s profile image
Kevin M. 
rating
6 years ago

Patty, the site manager is simply amazing! Her service is top notch. I had a UPS package shipped to her location (instead of my Extra Space location) by mistake and she went above and beyond to hold the package for me for a few weeks until I was in town next. 

Business response:

Thank you for taking the time to share your experience with us, Kevin! We are thrilled to hear that our manager, Patty, went above and beyond to provide you with excellent customer service! Stop by our office if you need anything in the future! 

Vincent B.'s profile image
Vincent B. 
rating
9 years ago

Nicki was a great help and super friendly. Was in and out in no time; very clean and great service! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 854 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.