Extra Space Storage

Ivana G. 

on Yelp

7 years ago

I absolutely love this storage for it's convenient location, clenliness and wonderful customer service! The head manager Ralph is amazing at what he does and will explain everything so thoroughly and what I loved about him is that you can tell he enjoys his work so much and takes great pride in it! Wonderful energy! The assistant store manager Theresa is one of the loveliest young ladies my husband and I have ever met! She was so helpful with helping us downsize to a smaller unit and did everything she could to make it as ea... read more

Tishla R. 

on Yelp

7 years ago

Seth from Extra Space Storage came to my rescue. My tire blew on H1, he pulled over and changed it. When we realized my spare was flat, he immediately took off the spare, popped it on his bike and zoomed to get it fixed. He went above and beyond!!! It's nice to know there are genuine people out there that help others. If you need storage, he's the guy to see. 

Shelz K. 

on Yelp

7 years ago

Extra Space Storage completely exceeded my expectations. Their service is quick and friendly. Extra Space Storage prices are economical for their various sizes available. The process of applying is hassle free and Ralph (Manager) is excellent. He is so attentive to answering questions, always prompt and is very knowledgeable as he helped me choose the appropriate size for the items I needed Extra Space for. Extra Space storage is highly maintained in their cleanliness. I would highly recommend them for anyone seeking "Extr... read more

Natashia K. 

on Yelp

7 years ago

I've read some reviews and it's unfortunate that some haven't experienced what I have here. See Ralph! He has outstanding customer service and keeps that place in order, as all the other workers should. I only go in if I see Ralph. Such a friendly, humble, loving man who loves his job and his work speaks for itself. 

Janae R. 

on Yelp

11 years ago

We had 3 storage units here. This facility had the cheapest prices on the island!!. We never had any complications or issues with facility. Upon preparing to leave the island, I moved out of my house and needed an extra storage unit for about week. I was able to easily get a storage unit and of course, you have to pay upfront. So I did, $172 for one month. When I cleared my storage after a week of use, I asked about being reimbursed since I didn't use the storage for a whole month. I was then told that they don't give money ... read more

Lola P. 

on Yelp

a year ago

The office staff have been kind to me, but almost helpless. I don't have experience with the storage units but I did store my car there for a few months in the outdoor lot. I signed a contract that waived the company's liability when it came to theft or damage, fine I have insurance. While in their gated lot, my car's fuel tank was punctured 3 times by vandals who siphoned gas from my tank. It was all caught on camera, but no action was taken to make a police report by the storage company which was so weird to me. Apparently... read more

Eugene B. 

on Yelp

3 years ago

This place needs to fix its parking spot when off loading and loading. Can't even see cars leaving or entering the street on the corner. They don't even use the parking lot. Let alone the ambulance come and go through that street. Waiting for a big accident to happen 

Brad W. 

on Yelp

7 years ago

I hate writing reviews, but I make exceptions. They "accidentally" charged me for a whole month (164$) after I moved out of my unit. I requested a refund and that has been over a month and a half ago. I've called a dozen times and all they keep saying is "it's processing." Pretty sure I'm just along for a good ole classic scam at this point. Buyer's beware. Unethical business sucks. 

James U. 

on Yelp

11 years ago

One star deducted because when moving your belongings in or out, you have to either park across the street, or use the street parking located around the perimeter of the building. Take note that they say you can park in front of the door but there is a street sign that says you need a permit. Another star deducted because the place just feels old, the elevator door to the lower level are very slow to close, sounds like it needs grease. Another star deducted because their website won't work with my Safari browser, maybe it... read more