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Extra Space Storage
- Self Storage
- Castle Rock, CO
About this business
Location details
4633 Industrial Way, Castle Rock, CO, 80109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedGreat place to store your stuff! Super clean, local management is friendly, helpful, and professional, allow you to use dumpster, lock checks daily, and accommodating when we needed to move out same day our next monthly payment was due. Will def use again!!!
Business response:
Thank you for the positive feedback, Marta! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!
RecommendedExtra Space was very helpful.
Business response:
Hi Rudolph, thank you for recommending us. We're glad our team was able to help! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
RecommendedGreat online experience with reservations. After another local storage location totally treated us poorly, Extra Space came through with flying colors! Highly recommend them for your storage needs in Castle Rock!
Business response:
Thank you for the kind remarks, David! We're so happy to hear we have your recommendation! We're always here to help at 888-storage if you have any questions or need assistance with your rental.
RecommendedEasy access, friendly customer service, prompt, clean
Business response:
Hi Margaret Dugan, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
RecommendedEverybody is so friendly and helpful ! I would highly recommend you 👍🏻
RecommendedBryan has great customer service....give him a raise!!
Business response:
We appreciate the feedback, Van! We're so thrilled you have had a positive experience with Bryan! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
RecommendedI was looking for some ‘Extra Space’ to store some items while transitioning between homes. This place is so nice and spotlessly clean, I was very impressed. Bryan and Randy we’re both very helpful and are very organized in helping me get the unit size I needed. I did everything online and they had my lock and info waiting inside my unit when I got there. I would highly recommend extra space storage for any of your storage needs.
Business response:
Hi Pam Kephart -, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad Bryan and Randy helped you get the size unit you needed. Thanks for recommending Extra Space Storage! Don't hesitate to reach out if you need anything!
RecommendedGreat help, communication, and easy transaction.
Business response:
Your feedback means so much to us, Melinda Jones! Thank you for choosing Extra Space Storage.
After 4 months I received a post card stating the next payment was going up. It was not just $30 or $35 a month either. The postcard came in the mail while I was out of town for my mothers memorial service. I could not afford to keep the unit at that price so my daughter helped me move out on Sunday when I returned home. I left a voicemail and completed the form online that day but since they took my payment out of my checking account 3 days earlier they refused to even partially refund the payment. I was told by the person... read more
Business response:
Hi Dawn, We really appreciate you taking the time to leave your feedback. Providing a positive experience to each of our customers is very important to us and we hope to better serve you next time you visit the office. Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month to month. Will you please give us a call at 888-storage to discuss what other options we may have for you?
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,040 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.