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Extra Space Storage
- Self Storage
- Houston, TX
About this business
Location details
3535 Katy Fwy, Houston, TX, 77007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I received excellent service at this location. Dennis was extremely helpful and knowledgeable when it came to answering any questions I had. Affordable rates, safe location, and amazing customer service!
Business response:
Thank you immensely for sharing your positive experience with us! We're thrilled to hear that Dennis provided excellent service and that you found our rates affordable and location safe.
Dennis was amazing . He evaluated my situation and talked me through our storage needs . He explained the options available and helped us to pick the right option for our family . He helped us save money !
Business response:
Thank you for your positive feedback, Chad S.! We're glad Dennis could assist you with your storage needs and stay within your budget!
Dennis was extremely helpful as opposed to other employees that I have interacted at this facility. I was in and out in less that 5 minutes when closing out one of my units.
Business response:
Thank you for the kind words, Penelope. We're glad Dennis was able to help! Our team is here to serve you, so give us a call at (713) 862-3314 if you need any future assistance.
Great Storage Spaces with easy access and attentive staff always there to help out, will always recommend to others!
Business response:
Thanks for the kind words, John! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (713) 862-3314 if you need anything.
The manager Dennis was a big help with assisting me on picking the correct unit size and made process smooth and easy. Definitely will return here any time I need a unit in the future.
Business response:
Hi Al, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dennis! If you need anything, do not hesitate to reach out at 888-storage.
Dennis was super helpful with my move in storage room. Great professional place to store items.
Business response:
Thank you for the kind words, Brianna. We're happy to hear that Dennis was super helpful! Our team is here to serve you, so give us a call at (713) 862-3314 if you need any future assistance.
Dennis was great with assisting me in securing a unit. Would highly recommend for short term storage.
Business response:
Thank you for the kind words, Teannia. We're glad Dennis was able to help! Our team is here to serve you, so give us a call at (713) 862-3314 if you need any future assistance.
It was easy to rent space, go to unit when necessary and to close out. Friendly associates to give information
Business response:
Louise, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything.
So far, so good. Moved some things into a unit in Feb 2022. Made the reservation and payment online. It was an easy process. The only not so great thing was that there was a lot of broken glass in the driveway upon entering the gate...and it was there a couple of days later when I went back to get something out of the unit. I hope they do better at cleaning up those hazards... otherwise, like I said, so far so good.
Business response:
Hi Nicki, thank you for sharing your experience with us. Our "Clean and Green" policy is intended to keep all of our facilities to a high standard. We're sorry to hear about this issue. Your feedback will be reviewed so we can improve! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if you need any assistance in the future.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 789 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.