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Extra Space Storage
- Self Storage
- Whittier, CA
About this business
Location details
7037 Comstock Ave, Whittier, CA, 90602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
I was very pleased with my entire experience at this location. Celia was very polite and professional as well as informative. She explained everything with ease and the location of my actual rental space was great, easily accessible, secure, very spacious, and the price was just right. She also gave me a tour of the loading dock which was very convenient.
Business response:
At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Ryan. Stop by our office or give us a call at 888-STORAGE at any time if you need assistance or have any questions.
The process for reserving and confirming our unit was seamless. Our contact Naomi was very personable and helpful in helping us complete our lease and move in. I would highly recommend this team. Thank you for making us feel at home.
This was the third storage place we checked out. Elizabeth helped us & she was friendly & welcoming! She provided a tour & answered all our questions. Reasonable pricing, good location & exceptional service!!
Business response:
Thank you for taking the time to leave your feedback, Dina! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. We're glad Elizabeth provided a tour and answered all your questions. We are so glad you are satisfied with your rental rate! We're committed to providing excellent customer service. Stop by the office if you need anything.
I am very happy and satisfied with the level of customer service, and safety for both myself and my items in storage at the uptown Whittier extra space storage location. I recently got a storage space there to my surprise because I never thought I would go back there. The reason being I used to have a storage space there a few years back and after getting fed up with the management and all the issues there I pulled my all my stuff out of storage and with no plans I had stored it in a family members backyard shed which wasn't... read more
Business response:
Thank you for the kind words, Johnny! We're committed to providing excellent customer service. We are so glad you are satisfied with your rental rate! Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage!
The uptown Whitter location is clean, and accessible. Naomi, the manager was friendly, and professional she went out of her to help me with my storage needs. She seams to have a good handle on things, and knows what she is doing. The community respects her from what I have witnessed when I'm on the premises, which speak volumes to her character. I will continue to do business with this location.
Business response:
Hello, Lisa! Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Naomi! Let us know if there's anything else we can do to keep your experience great!
Nanette's customer service was outstanding! She answered all my questions patiently and thoroughly. I rarely leave reviews but I felt compelled to do so because the service was exceptional. I highly recommend this facility.
I really appreciate the excellent customer service. Nanette was very friendly and she was able to help.me pick out the right size of storage for my situation. I would recommend this Extra space storage to my friends and to people who are looking for good customer service , information and availability.
Glen was very attentive great help answered all my questions great experience thanks Glen!
Renting a unit here was as easy as it gets. After reserving a space online, I received a phone call and an email confirming that the reservation had been received. The next day I went to look at the unit but didn't get there until 10 minutes before closing. The manager, Glen, did not, however, make me feel rushed or as if he had someplace else to go. Due to time constraints, I did not do the lease paperwork at that time although I suspect Glen would have done so if I had wanted. When I did get back there two days later, Glen... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 968 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 8:00 p.m.