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Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 195 Bear Hill Rd in Waltham, MA today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, RV parking and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facil... read more

Location details

195 Bear Hill Rd, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0662 reviews
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Lee Ashby's profile image
Lee Ashby 
recommend  Recommended
7 months ago

Relocating to Massachusetts from Colorado for work. Down sized from 3,000 sq ft home to a 1,350 sq ft townhome. Storage was definitely needed. Love the reputation, price, cleanliness, convenience, & most.of all the customer care from Extra Space Storage! We were fortunate to rent a 5x10, bottom unit, that's clement controlled! The building is secured and well kept! We appreciate Extra Space Storage in Waltham, MA! Paul was helpful while renting our unit. Quick & efficient process! We met the property manager, La... read more

Business response:

We are glad to hear about your positive experience with Extra Space Storage in Waltham, MA! Thank you for sharing your feedback. We're pleased that you found our facility clean, convenient, and secure, and that you appreciate the climate-controlled unit you rented. It's great to know that Paul was helpful during the rental process and that you had a positive interaction with our property manager, Lawrence. We strive to provide excellent customer care, so it's wonderful to hear that our team met your expectations. Thank you f... read more

Dick O'Connor's profile image
Dick O'Connor 
recommend  Recommended
11 months ago

I leased for almost 22 years. My unit was flooded so they moved me to the other side which subsequently was flooded in heavy rains twice. Which was undoubtedly an "act of God" which they could not do anything about. Other than those I had no problems. 

Business response:

Hi Dick, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (781) 890-7867 or stop by the office if you need anything! 

Rich Gula's profile image
Rich Gula 
recommend  Recommended
a year ago

Extremely cooperative professional staff and well run facility! Recently Kathleen helped me with several administrative issues and was terrific! 

Business response:

Thank you for the review, Rich! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. 

Michael Lafontant's profile image
Michael Lafontant 
recommend  Recommended
a year ago

Great location, great access in and out, great facility for moving into storage space, great service, great security and insurance! Most of all Great price! 

Business response:

Hi Sigmuh, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (781) 890-7867 or stop by the office if you need anything! 

Paul Kewene-Hite's profile image
Paul Kewene-Hite 
recommend  Recommended
a year ago

Leon was awesome. The signup was simple. The space is great. All good. 

Business response:

Thank you for the excellent rating, Paul. We are glad Leon was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. 

Jeffrey LeSage's profile image
Jeffrey LeSage 
recommend  Recommended
a year ago

Great service , great experience , highly recommend 

Business response:

Thank you, Jeffrey! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (781) 890-7867 if anything comes up! 

Carl Haywood's profile image
Carl Haywood 
recommend  Recommended
2 years ago

Great Customer Service!!! 

Business response:

Thank you for recommending us, Carl! We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE. 

Lopez Landscape's profile image
Lopez Landscape 
recommend  Recommended
2 years ago

The person was very friendly and the place is clean 

Business response:

Thanks for the awesome feedback, Lopez! We know our customers value clean facilities and friendly staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (781) 890-7867 if you need anything. 

Carlos Lopez's profile image
Carlos Lopez 
recommend  Recommended
3 years ago

Alex and Larry are always very profesional. I love the place and recommended to everyone’s 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 662 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.