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Extra Space Storage
- Self Storage
- Waltham, MA
About this business
Location details
195 Bear Hill Rd, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
I have been with extra space storage for over two years and they just increased my rate from $53 to $72 a month! This is ridiculous!! I understand that rates may go up each year but $20??????!!!!!!!!!! And their new client rate is $62! I called the office and the sales person said there is nothing he could do and the company will not lower the rate. He said, "they don't care that you've been here, they won't negotiate with you." I have always paid the rent on time and this is how the value their customers. Awful, aw... read more
Business response:
Hi Payton, Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 848 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.