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Extra Space Storage

4.9

About this business

Location details

76 Wormans Mill Ct, Frederick, MD, 21701, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.9859 reviews
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Ron H.'s profile image
Ron H. 
rating
a year ago

Very easy to navigate the website and secure the rental. The rental was spotless as well as the entire building. Handy moving cart was available in the building. Convenient location. Highly recommended. 

Business response:

Thank you for the positive feedback! We are glad to hear about your experience with our storage facility. 

K J.'s profile image
K J. 
rating
a year ago

Ashely was very professional when dealing with her. She always had a great attitude and helped out with any question I had. Her customer service is top tier. 

Business response:

We're overjoyed to hear about your positive experience with Ashley. Thank you for sharing your feedback! 

Scott B.'s profile image
Scott B. 
rating
a year ago

Clean, secure and reliable 24x7 entry. Courteous service. If I needed climate controlled storage in the future, this would be my go to place. 

Business response:

Hi Scott, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! 

Laura K.'s profile image
Laura K. 
rating
2 years ago

Very happy with this storage facility! It's well run and organized, clean and safe. My stuff was very safe here for a few months and I'm very pleased. Easy to move in and move out as well! I have another unit here and wouldn't hesitate to recommend to others! 

Business response:

Hi Laura, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (301) 663-4200 or stop by the office if you need anything! 

Cynthia H.'s profile image
Cynthia H. 
rating
2 years ago

No problems with this storage facility. Staff was very helpful as we moved out. They will work with you. I will use again. 

Business response:

Thank you for the review, Cynthia! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. 

Kelly T.'s profile image
Kelly T. 
rating
2 years ago

So helpful. easy to use. no hidden fees. great customer service. 

Aaron D.'s profile image
Aaron D. 
rating
3 years ago

Great customer service. Unit clean and secure and well kept facility. 

Olivia H.'s profile image
Olivia H. 
rating
3 years ago

I am new to Extra space storage Worman Mill facility. The Customer Service that I have received is outstanding from the pricing to the Customer Experience. I am so glad that I chose this facility. First, I would like to thank Selena for her exceptional Customer Service from listening to what I was looking for while away and promptly calling me back with the information. I would like to say thank you very much for a wonderful Customer Experience 

Business response:

Thank you for your review, Olivia. It's great to hear Selena was able to provide you with the customer service you deserve! We are glad she was prompt and helpful. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up. 

James J.'s profile image
James J. 
rating
3 years ago

Extra Space Storage in Frederick is a safe and clean facility. The customer service is excellent. I left a lock on an additional door in my unit that I forgot about and they called me right away. I had four units here and rented for several months and had an excellent experience. Highly recommend! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 859 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:00 a.m.