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Extra Space Storage
- Self Storage
- Lancaster, CA
About this business
Location details
45615 23rd St W, Lancaster, CA, 93536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Great customer service from Jessie! I made the reservation online and signed up instantly . She made the process easy and very efficient.
Business response:
We are privileged to have provided you with great customer service. Thank you for sharing your experience with us. We're glad to hear that Jessie was able to make the process easy and efficient for you, and that our online reservation system worked well. We appreciate your feedback and look forward to continuing to serve you.
The best storage company I have ever use in the antelope valley, and I have used quite a few. They where very professional always helpful when I had any question.
Business response:
We genuinely admire your positive feedback! Thank you for choosing Extra Space Storage.
Store manager Tanisha was so helpful and so nice in general. Made the experience way smoother than it probably should've gone and getting into the unit was easy. Got my password and key and lock all in one super fast plus affordable. loved it here and all the gates have passcodes to get in and out plus you get three keys with your lock so everything is super safe and secure.
Business response:
Hi Olivia, thanks so much for your review! We are thrilled to hear your experience with Tanisha was positive and are always here to help with your storage needs! Give us a call at (661) 726-7461 or stop by the office if you need anything!
Tanisha was great. She was helpful and friendly. I would store my things at this location again.
Business response:
Thank you for the review, Matt! We pride ourselves on having a friendly, helpful staff and are so happy Tanisha was able to assist you! Don’t hesitate to call us at 888-storage if you need anything.
Customer service received by Tanisha was top tier! Very knowledgeable of the business, up front and honest. Came in to view one unit she ended up showing us 3, provided professional feedback and advice, considering our circumstance and budget. The facility appears to be kept very well. Im not feeling uneasy about some of my belongings being stored at this facility.
Business response:
Thank you for the excellent rating, Jay! We're happy we were able to provide a smooth rental experience. Please stop by the office or contact us at 888-storage if you have any questions!
Tanisha was very informative and patient with this being a new experience for me. She walked me through the entire process, she was nice,respectful, knowledgeable of the product and the process.
Business response:
Thank you for the excellent rating, Zakiya. We are glad our manager Tanisha was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you.
I rented a storage from there today and the manager Taisha was beyond sweet and helpful, she made sure I had everything I needed. In the mist of me getting my things into storage I lost my money orders for my rent!! It blew away in the wind, Tainsha double check to make sure I didn't leave anything and to make sure I locked my storage because I'm a new customer . As she was doing that she came across my money orders that so happened to have my name on them ..she called me immediately and told me she found them! I'm so thank... read more
All I I want is good customer service these days and that's exactly what I receive from the employees at Extra space in Lancaster. Always going above and beyond what is expected and its greatly appreciated. I'll continue to come here if I need storage
I can't say enough about the customer service and professionalism extended to me every time I go or call. Tanisha is the best of the best !!! If you're ever in need of some storage space this is the place to go and make sure you ask for Tanisha!!!
Business response:
Thank you for the kind remarks, George! We're so happy to hear we have your recommendation! We're always here to help at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 878 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.