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Extra Space Storage

4.9

About this business

Location details

241 W Sunnyoaks Ave, Campbell, CA, 95008, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9641 reviews
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Gabriel M.'s profile image
Gabriel M. 
rating
a year ago

The guy who works there that gave us the tour of the 2 sizes of storage we were looking for was very patient. 2 other people walked in and he told them he'd get with them once he was done with us. He was cool calm and collected. Helped us get the right size storage for our belongings that needed storing. Professional. Highly recommend! 

Business response:

Thank you for sharing your positive experience with us, Gabriel M. We greatly appreciate your feedback. 

Randy K.'s profile image
Randy K. 
rating
a year ago

Very good. Clean. Easily meets minimum standards. My only complaint is the way they keep jacking up the price. Kinda of a bait & switch. 

Business response:

We're sorry to hear about your bad experience. We strive to provide competitive rates and occasionally adjust them to reflect market conditions. We regret that this change did not meet your expectations. We are more than happy to look into your rate increase with you to see how we can assist. Please give us a call at 888-storage. 

Hana D.'s profile image
Hana D. 
rating
a year ago

Great customer service! Everyone is so nice and attentive to everything! I highly recommend storing stuff here. 

Business response:

Thank you for the review, Hana! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! 

Luz C.'s profile image
Luz C. 
rating
a year ago

I had questions while I was completing the online reservation. 888 customer line was so helpful and guided through the online process until completion. The facility is clean and management helpful. Price is great! 

Business response:

Luz, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything. 

Adriano T.'s profile image
Adriano T. 
rating
a year ago

excellent storage and the storage incharge for the day have a good service and explain all the rules and regulation. 

Business response:

Thank you for the review, Adriano! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. 

Sandi S.'s profile image
Sandi S. 
rating
2 years ago

I used this storage facility for a couple years - had a really good experience! Even though the building was a little older, the facility was clean and they took good care of it. Customer service was always great! Very accessible, I love that they have the carts right near the front entrance, makes it so convenient! Rent increases were reasonable as well. The only negative was that my storage unit was broken into at one point. Nothing was taken, or even rifled through. They called me as soon as they discovered it, and got ... read more

Business response:

Sandi, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (408) 379-7479 so that we can learn more about your experience. 

Laurie Y.'s profile image
Laurie Y. 
rating
2 years ago

David and Leilani are the dream team. They are friendly, organized and detail oriented. This is the first time renting a storage unit. They made this experience very easy. The facility is well lit, clean, and well organized. 

Business response:

Hi Laurie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with David and Leilani! Please stop by the office or give us a call at 888-storage if you need anything. 

Rae C.'s profile image
Rae C. 
rating
2 years ago

Great customer service! David was very helpful and thoughtful of the process. The place is clean and easy parking. 

Business response:

Hi Rae, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE. 

Amanda M.'s profile image
Amanda M. 
rating
2 years ago

Have just signed up, David was a complete pleasure to work with. Looking forward to a long, happy relationship. 

Business response:

Hi Amanda, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with David! Don’t hesitate to call us at 888-storage if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 641 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.