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Extra Space Storage
- Self Storage
- Campbell, CA
About this business
Location details
241 W Sunnyoaks Ave, Campbell, CA, 95008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Have used this place a couple of times over the years. David is very helpful and a great communicator. He will take the time to explain the process to you in detail and explain the differences in the storage unit options. If you shop around you will find they are a good value.
Business response:
Thank you for the excellent review, Brian! We're happy David was able to provide a smooth rental experience. Thanks for being a loyal customer! As always, we're here to help at 888-storage whenever you need us.
I couldn't have asked for better customer service this morning. David is the Man! thank you :) now i can let my mind rest a bit from the stresses of moving.
Business response:
Thanks for the kind words, Brian. We're glad David provided great customer service. Call us if there is anything else we can do to assist you!
Friendly and helpful staff. Being a rookie to storage units, I underestimated the size of the unit I would need. Fortunately, the store manager Dave was patient and helpful. He walked me through the facility to get a better visual to see which unit would be a better fit for my things. In addition, I had no issues with the system when switching to a new contract. Since moving in, I've stopped by the facility and Dave has always been willing to help. I feel grateful to have found this place and to be taken care of as a custome... read more
Business response:
Hi Evelyn, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything.
The facilities here are accessible and well-maintained but what really stood out was the exceptional customer service. We had a minor hiccup during our lease (that was no fault of the people managing this facility) and Andrea - the store manager - was the most wonderful and helpful person in getting the issue quickly and painlessly resolved. Highly recommend this facility because the people who manage it are fantastic to work with.
Great service and super clean facility. There are lots of size options. I really like that it's indoors.
Great prices for the area, Amy helped me get a storage space for my two employers. The employers are a pain in the butt but Amy made everything go smooth. She went the extra mike in making sure we had what we needed for all the crap we were moving into the space. The location is clean and has sophisticated security. 24 hour person living on site for extra security.
Moved in a few weeks back and the staff is super friendly, the place is clean and climate controlled -so far I have no complaints. John our agent went so far as to loan us a lock for a day as we accidentally forgot ours at home. The facility is quiet and convenient. Note when renting ANY storage place if you have homeowner's insurance bring a copy with you (we did) so you do not have to pay their insurance.
Just moved in yesterday and Alyssa was a big help in getting us setup. Good location and fair price.
I'll start by saying that the staff here are friendly, courteous and pleasant. The facility is clean, well maintained, and the hallways are well lit. I am not thrilled with how strong the doors and jambs seem to be, but they do have multiple security cameras, and the staff seems vigilant. I'm not going to be storing valuables here though, so I'm not too concerned. The actual unit is illuminated by a single compact fluorescent, so seeing what I have in there may be a challenge. Access is good with wide halls and a freight ele... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 641 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.