Extra Space Storage

Chalina B. 

on Yelp

15 years ago

I've been renting here for the past few months. This was my first time renting a storage facility. They had the best deal in town that was reasonably priced. The place was very clean and the storage unit was clean as well. Very easy to access during business house and well monitored. I would suggest this place to anyone looking for a place to store their belongings. 

Tessa W. 

on Yelp

2 weeks ago

WARNING: RODENT CONTAMINATION, PROPERTY LOSS & MANAGEMENT RESPONSE I rented Unit 222 at Extra Space Storage on E. Jamestown Street in Stockton beginning April 2026. In September, I discovered extensive rodent contamination throughout my unit, including droppings, apparent urine contamination, and affected personal belongings. I had stored no food. Many of these possessions belonged to my late mother. I ultimately had to dispose of numerous items and spend considerable time, money, and physical labor cleaning and removing w... read more

Christina J. 

on Yelp

3 months ago

First we moved in to find out they was getting broken in to alot at that time they also have a bad rat problem. They are destroying the property i have in there let's not forget the unsafe health issues. I thought that when they got a permanent manager they would get it together. But I have even more problems they also raised are rent its over 250. A month and we are on time every month and the manager has put a lock on are storage because of the complaints I have had so I cant even access my storage I tried talking to the... read more

Maurilio M. 

on Yelp

a year ago

rat doppings and urine on EVERYTHING , RUIN3D!! . kept raising monthly fee , then lying about move in specials changing from day to day, sell ur stuff, give it away, or burn it. dont use ANY storage place (especially this one) not worth it, waste of money. 

Briana D. 

on Yelp

2 years ago

Don't use this business! All our stuff has rat droppings and they don't compensate for damages. Very unsatisfied ! 

Julie D. 

on Yelp

2 years ago

RAT INFESTED!!! Go elsewhere!Insurance will not pay to have damaged items replaced. They depreciate the value and give you a portion of cost. Also, cost of rent for unit is ridiculously high! 

Melayne S. 

on Yelp

3 years ago

New customer on my first day the gate code didn't work Friday afternoon and told the guy after I signed that I needed to enter cuz I had stuff to put in there which is why I got the storage he said he would get it fixed before the end of the day when I came fully loaded with a truck the gate code did not work I was stuck outside waiting for somebody to let me in a guy who was so rude and let me and he said he couldn't even though he saw my fully loaded truck called the office they were closed I'm going to ask for reimburseme... read more

Destiny J. 

on Yelp

3 years ago

my storage unit that i literally only had for 8 days had rat droppings and pee all over my bed/box spring , table & chairs that were also chewed up, 3 piece couch set , and my newborns clothes, blankets etc are covered in it as well and some boxes and even PLASTIC box were chewed up and a rat jumped out of the couch and into the ceiling when my husband opened up the unit. the claim adjuster asked if i had food in the storage... like hello it's a STORAGE, even if there was food in there which there wasn't-- there shouldn't be... read more

Leslie Y. 

on Yelp

4 years ago

This business provides poor customer service to those no longer leasing a unit. Marisol in the office refused to provide documentation of an annual itemized payment statement, a copy of the lease and refused to refund the prorated amount for unused storage time. Although not an accredited business a complaint was also filed against this location with the BBB - Better Business Bureau. To add pricing was increased for a monthly cost of $129.00 for a 5X10 unit.