Extra Space Storage

Tammy W. 

on Yelp

7 years ago

There is no electricity in the units to plug a light on so you can see inside of the unit so what's the since of keeping the gates open so late one evening about 9pm I stoped by my unit to get something the only reason I was able to see in my unit was from my head lights from my car also it's a good thing my unit is on the outside and not a unit on the inside because I didn't have a flash light with me also the premise always has trash on the outside of units that should be picked up daily from the employees 

Andrea G. 

on Yelp

8 years ago

We had our belongings in this storage facility for about 3 months. When we called to reserve a unit, the lady we spoke to told us we should be fine with a 10x10. We weren't! Our couches didn't fit. Our only option was to rent an additional storage and we didn't want to do that so we had to get rid of our couches. Then, when it was time to move out, rats had chewed through the "roof" and there was rat poop all over our stuff. So gross! 

Frank G. 

on Yelp

8 years ago

After renting a storage space I came to retrieve some baby clothes when I noticed a lot of destruction to some of my containers upon closer inspection I discovered rat infestation more than a dozen rat's roaming around my. Stuff extremely disappointed with this facility. 

Matt M. 

on Yelp

8 years ago

AVOID LIKE THE BUBONIC PLAGUE! This place is not clean and has terrible maintence on the property. I am currently in the process of moving last weekend I placed funiture in a storage unit at this site, last night when I opened the unit to drop off another load I noticed some of my funiture had been chewed on. After further inspection I found that something had chewed and nested in one of my matresses I can only imagine that this place has RATS. 

Jooocad Y. 

on Yelp

9 years ago

Only reason I rate this one star is because for me to leave my comment I have to rate. This place is horrible. It looks nice but they have a rat infestation!! I paid $20 extra a month for insurance to make sure all my items are safe and untouched. I had washed everything I put in storage before I had put it in. We talked to the manager and her response was "ive seen worse" and there's nothing they can do about it. Imagine opening up your storage, which was clean, to having a whole bunch of rat poop all over your stuff. I hav... read more

Nathaniel A. 

on Yelp

9 years ago

I went to extra storage today to move my things into my storage unit. Nobody was there to let tenents into there units. I wasn't given a key prior to moving my things. I was told a letter was sent to my home never got letter. I was also told that nobody was at this location due to a emergency at another location. Personally extra storage should have a plan of action for emergencies instead of having angry tenents outside complaining. I'm glad I'm only using this storage unit for a short period of time because from what I've ... read more

Janet M. 

on Yelp

10 years ago

I wish I could give this business 0 stars. My Bf and I have been renting with them for almost a year now and everything was okay until the day we moved out.. We had just paid our storage bill so we were paid through July but decided the things that were in there we either needed to pull out to use or just throw away, so we pulled everything out on Sunday when I went to sigh into my online account on Monday to process the "move out" it said you currently have no unit with us. MIND YOU WE ARE PAID TIL JULY, so I called them an... read more

Monique H. 

on Yelp

10 years ago

this facility is infested with rats. i stored my belongings for 11 months and everything is ruined. the employees are aware their is a rat problem but still continue to rent out units. please do not rent from extra space storage. 

Adriane H. 

on Yelp

10 years ago

Everthing was okay when I signed up fee different from what I was told over the phone, that was my first mistake. I put all my stuff in storage expecting my stuff to be the same when I picked it up it is been 8 months I went in storage occasionally in the begining. I finally had a place to stay went to pick up my belongings from storage and rats had invested the whole storage I talked to supervisor and was advised there was nothing she could do even though I paid insurance so I would advise everybody not to go unless you wan... read more