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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 950 Cherry St in Kent, OH today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facili... read more

Location details

950 Cherry St, Kent, OH, 44240, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9497 reviews
5
435
4
33
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5
2
0
1
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24 reviews have no rating
Noah Akins's profile image
Noah Akins 
recommend  Recommended
a month ago

My experience with this storage company has been nothing short of wonderful. I've been met with such kindness and patience through the entire process and I couldn't be happier about it - even when I had messed up on my end, the workers I spoke to were so willing to work with me to get it resolved. I had gotten into contact with a delightful woman on Tuesday evening about renting a unit by the next day. It was my first experience renting any kind of storage unit, and I was definitely nervous about it. She walked me through t... read more

Business response:

We apologize for any inconvenience caused during your experience with Extra Space Storage. We strive to provide excellent customer service and are glad to hear that our staff was able to assist you in resolving the issue. If you have any further concerns, please feel free to reach out to us at (330) 677-3410. Thank you for your feedback. 

Nate Monroe's profile image
Nate Monroe 
recommend  Recommended
5 months ago

😀Angelina was a pleasure to work with. She was well informed and I was able to make a decision that left me feeling that it was a good one. 

Business response:

Hi Nate, thank you for recommending us. We're glad Angelina was a pleasure to work with and was well-informed. Don't hesitate to reach out at 888-STORAGE if you need anything!  

Tamara M Bernadine's profile image
Tamara M Bernadine 
recommend  Recommended
7 months ago

I highly recommend this establishment. The staff is very friendly, knowledgeable of the area, helpful, with a positive attitude. Angelina was very professional yet personal. 

Business response:

Hi Tamara, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Angelina! Our team is here to help, as always, give us a call at 888-storage if anything comes up.  

Jessica Ann's profile image
Jessica Ann 
recommend  Recommended
7 months ago

Great customer service! Angelina is wonderful!!! 

Business response:

Thank you for taking the time to leave your feedback, Jessica! We're so happy to hear Angelina was able to make your rental process hassle free! Give us a call at (330) 677-3410 if you need any future assistance. 

Marty Toennies's profile image
Marty Toennies 
recommend  Recommended
8 months ago

Easy online registration. 

Business response:

Hi Marty, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (330) 677-3410 or stop by the office if you need anything!  

Laurie Kamps's profile image
Laurie Kamps 
recommend  Recommended
10 months ago

The registration process was easy and seamless. The price is great and I can use my own lock and insurance. Very pleased. 

Business response:

Thank you for the excellent rating, Laurie! We're happy we were able to provide a smooth rental experience. Please give us a call at 888-storage if anything comes up!  

Robin Williams's profile image
Robin Williams 
recommend  Recommended
a year ago

Everything was as they said. Totally recommend this place. Everyone super helpful! 

Business response:

Hi Robin, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Your recommendation is the best compliment that we can receive! Give us a call at (330) 677-3410 or stop by the office if you need anything!  

Matthew Miller's profile image
Matthew Miller 
recommend  Recommended
a year ago

The Manager was very helpful! The process was very easy and took very little time 

Business response:

Hi Matthew, thank you for recommending us. We're glad our manager was able to help! Stop by our office if you need assistance or have any questions.  

Sierra Schroyer's profile image
Sierra Schroyer 
recommend  Recommended
a year ago

This location was always kept neatly and the few employees I had come into contact with were all wonderful and smiley!(: They were attentive and always helpful to any questions or concerns I had. I would definitely recommend this location! 

Business response:

Thanks for the kind words, Sierra! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (330) 677-3410 if you need anything.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 497 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.