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Extra Space Storage
- Self Storage
- Kent, OH
About this business
Location details
950 Cherry St, Kent, OH, 44240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedBrandy the manager at the location in Kent, exceed my expectations in service. She was able to guide me through the steps and Answer any questions or concerns I may have had. She was even able to show me how to make the gate open with the phone control. 10/10 on this location and service.
Business response:
We are delighted to hear about Brandy's exceptional service! Thank you for recognizing her helpfulness and expertise with the gate system.
RecommendedI was impressed they monitor the area and let you know if the lock is not securely in place.
Business response:
We're excited to hear that you appreciate our attention to security details. Thank you for choosing Extra Space Storage.
Recommendedhad a great experience, needed a place to store a vehicle & a few other things. Lady in the office is great & helped w everything I need. Great prices too for what I was looking for, will certainly be back!
Business response:
We're overjoyed to hear about your great experience with us at Extra Space Storage. Thank you immensely for choosing us for your storage needs. We look forward to serving you again in the future.
RecommendedAngelina M at the Kent,Ohio location was so professional! She was very kind and helpful. I have used them for years. If I ever need storage again I would definitely use them again
Business response:
Hi Jodi, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Angelina! Please stop by the office or give us a call at 888-storage if you need anything.
RecommendedMy experience with this storage company has been nothing short of wonderful. I've been met with such kindness and patience through the entire process and I couldn't be happier about it - even when I had messed up on my end, the workers I spoke to were so willing to work with me to get it resolved. I had gotten into contact with a delightful woman on Tuesday evening about renting a unit by the next day. It was my first experience renting any kind of storage unit, and I was definitely nervous about it. She walked me through t... read more
Business response:
We apologize for any inconvenience caused during your experience with Extra Space Storage. We strive to provide excellent customer service and are glad to hear that our staff was able to assist you in resolving the issue. If you have any further concerns, please feel free to reach out to us at (330) 677-3410. Thank you for your feedback.
Recommended😀Angelina was a pleasure to work with. She was well informed and I was able to make a decision that left me feeling that it was a good one.
Business response:
Hi Nate, thank you for recommending us. We're glad Angelina was a pleasure to work with and was well-informed. Don't hesitate to reach out at 888-STORAGE if you need anything!
RecommendedI highly recommend this establishment. The staff is very friendly, knowledgeable of the area, helpful, with a positive attitude. Angelina was very professional yet personal.
Business response:
Hi Tamara, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Angelina! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
RecommendedGreat customer service! Angelina is wonderful!!!
Business response:
Thank you for taking the time to leave your feedback, Jessica! We're so happy to hear Angelina was able to make your rental process hassle free! Give us a call at (330) 677-3410 if you need any future assistance.
RecommendedEasy online registration.
Business response:
Hi Marty, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (330) 677-3410 or stop by the office if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 621 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.