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Extra Space Storage

4.8

About this business

Location details

950 Cherry St, Kent, OH, 44240, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.8780 reviews
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Aubrey Manion's profile image
Aubrey Manion 
recommend  Recommended
a month ago

Love it best storage place ever⭐️⭐️⭐️ 

Business response:

Thank you for the wonderful recommendation and for sharing your support Aubrey! We're glad to hear you had such a great experience with Extra Space Storage. 

Luke Lehman's profile image
Luke Lehman 
recommend  Recommended
a month ago

The best storage place on earth! 

Business response:

Thank you for the review Luke! We're glad to hear you had such a great experience with Extra Space Storage. 

Lori Tumpak's profile image
Lori Tumpak 
recommend  Recommended
3 months ago

I purchased a storage unit for my son who is a student at Kent State University to store his belongings in between apartment moves so he didn’t have to bring his stuff home over an hour away. I accidentally rented a parking space instead of a storage unit. I called the Kent, Ohio office and spoke to Josh. He worked his magic and got my son an actual storage unit, cancelled the parking space, and saved us $30! He spent over 30 minutes on the phone with me and made sure everything was handled properly and gave me the reassu... read more

Business response:

Thank you for your wonderful feedback, Lori! We are so glad Josh was able to turn a stressful situation into a smooth and positive experience for you and your son. His calm, patient approach and dedication to resolving your issue truly reflects the service Extra Space Storage stands behind. We will make sure he receives the recognition he deserves! We hope your son enjoys his time at Kent State University, and thank you for choosing Extra Space Storage! 

Michael Porto's profile image
Michael Porto 
recommend  Recommended
5 months ago

⭐⭐⭐⭐⭐ I highly recommend Extra Space Storage! The facility is always clean, well-maintained, and secure. Brandee is an outstanding manager—she is friendly, professional, and always willing to help. She goes above and beyond to provide excellent customer service and makes the entire experience easy and stress-free. If you’re looking for a storage facility that is clean, organized, and managed by someone who truly cares about her customers, this is the place to go. Thank you, Brandee, for all your hard work and great service... read more

Business response:

Your positive feedback about our clean, secure facility and Brandee's outstanding service means everything. Thanks for recommending us, Michael! 

Jarrett Lamb's profile image
Jarrett Lamb 
recommend  Recommended
7 months ago

Brandee is the best in the business, always very helpful and a absolute pleasure to work with! 

Business response:

Thank you for your review, Jarrett. We appreciate your kind words about Brandee's excellent service. 

Karen Herczegh's profile image
Karen Herczegh 
recommend  Recommended
7 months ago

Brandy was courteous and helpful, and the space was clean, easy to access and provided exactly what we needed. We highly recommend Extra Space Storage. 

Business response:

Karen, we are utterly delighted to hear about Brandy's helpful service and that our clean, accessible space met your needs perfectly! 

Damian Nero's profile image
Damian Nero 
recommend  Recommended
10 months ago

Grande and Josh are awesome! 

Business response:

Thank you immensely for highlighting Grande and Josh's awesome service! We're thrilled they made your experience great. 

Jeff Wilson's profile image
Jeff Wilson 
recommend  Recommended
11 months ago

I would like to recommend them to everyone. I was treated with respect and was helped with my needs they are very kind and helpful. I give 5 star to them 

Frank Rogan's profile image
Frank Rogan 
recommend  Recommended
a year ago

Brandy the manager at the location in Kent, exceed my expectations in service. She was able to guide me through the steps and Answer any questions or concerns I may have had. She was even able to show me how to make the gate open with the phone control. 10/10 on this location and service. 

Business response:

We are delighted to hear about Brandy's exceptional service! Thank you for recognizing her helpfulness and expertise with the gate system. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 780 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.