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Extra Space Storage
- Self Storage
- Kent, OH
About this business
Location details
950 Cherry St, Kent, OH, 44240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedI purchased a storage unit for my son who is a student at Kent State University to store his belongings in between apartment moves so he didn’t have to bring his stuff home over an hour away. I accidentally rented a parking space instead of a storage unit. I called the Kent, Ohio office and spoke to Josh. He worked his magic and got my son an actual storage unit, cancelled the parking space, and saved us $30! He spent over 30 minutes on the phone with me and made sure everything was handled properly and gave me the reassu... read more
Business response:
Thank you for your wonderful feedback, Lori! We are so glad Josh was able to turn a stressful situation into a smooth and positive experience for you and your son. His calm, patient approach and dedication to resolving your issue truly reflects the service Extra Space Storage stands behind. We will make sure he receives the recognition he deserves! We hope your son enjoys his time at Kent State University, and thank you for choosing Extra Space Storage!
Recommended⭐⭐⭐⭐⭐ I highly recommend Extra Space Storage! The facility is always clean, well-maintained, and secure. Brandee is an outstanding manager—she is friendly, professional, and always willing to help. She goes above and beyond to provide excellent customer service and makes the entire experience easy and stress-free. If you’re looking for a storage facility that is clean, organized, and managed by someone who truly cares about her customers, this is the place to go. Thank you, Brandee, for all your hard work and great service... read more
Business response:
Your positive feedback about our clean, secure facility and Brandee's outstanding service means everything. Thanks for recommending us, Michael!
RecommendedBrandee is the best in the business, always very helpful and a absolute pleasure to work with!
Business response:
Thank you for your review, Jarrett. We appreciate your kind words about Brandee's excellent service.
RecommendedBrandy was courteous and helpful, and the space was clean, easy to access and provided exactly what we needed. We highly recommend Extra Space Storage.
Business response:
Karen, we are utterly delighted to hear about Brandy's helpful service and that our clean, accessible space met your needs perfectly!
RecommendedGrande and Josh are awesome!
Business response:
Thank you immensely for highlighting Grande and Josh's awesome service! We're thrilled they made your experience great.
RecommendedI would like to recommend them to everyone. I was treated with respect and was helped with my needs they are very kind and helpful. I give 5 star to them
RecommendedBrandy the manager at the location in Kent, exceed my expectations in service. She was able to guide me through the steps and Answer any questions or concerns I may have had. She was even able to show me how to make the gate open with the phone control. 10/10 on this location and service.
Business response:
We are delighted to hear about Brandy's exceptional service! Thank you for recognizing her helpfulness and expertise with the gate system.
RecommendedI was impressed they monitor the area and let you know if the lock is not securely in place.
Business response:
We're excited to hear that you appreciate our attention to security details. Thank you for choosing Extra Space Storage.
Recommendedhad a great experience, needed a place to store a vehicle & a few other things. Lady in the office is great & helped w everything I need. Great prices too for what I was looking for, will certainly be back!
Business response:
We're overjoyed to hear about your great experience with us at Extra Space Storage. Thank you immensely for choosing us for your storage needs. We look forward to serving you again in the future.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 747 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.