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Extra Space Storage
- Self Storage
- Kent, OH
About this business
Location details
950 Cherry St, Kent, OH, 44240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedAngelina M at the Kent,Ohio location was so professional! She was very kind and helpful. I have used them for years. If I ever need storage again I would definitely use them again
Business response:
Hi Jodi, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Angelina! Please stop by the office or give us a call at 888-storage if you need anything.
RecommendedMy experience with this storage company has been nothing short of wonderful. I've been met with such kindness and patience through the entire process and I couldn't be happier about it - even when I had messed up on my end, the workers I spoke to were so willing to work with me to get it resolved. I had gotten into contact with a delightful woman on Tuesday evening about renting a unit by the next day. It was my first experience renting any kind of storage unit, and I was definitely nervous about it. She walked me through t... read more
Business response:
We apologize for any inconvenience caused during your experience with Extra Space Storage. We strive to provide excellent customer service and are glad to hear that our staff was able to assist you in resolving the issue. If you have any further concerns, please feel free to reach out to us at (330) 677-3410. Thank you for your feedback.
Recommended😀Angelina was a pleasure to work with. She was well informed and I was able to make a decision that left me feeling that it was a good one.
Business response:
Hi Nate, thank you for recommending us. We're glad Angelina was a pleasure to work with and was well-informed. Don't hesitate to reach out at 888-STORAGE if you need anything!
RecommendedI highly recommend this establishment. The staff is very friendly, knowledgeable of the area, helpful, with a positive attitude. Angelina was very professional yet personal.
Business response:
Hi Tamara, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Angelina! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
RecommendedGreat customer service! Angelina is wonderful!!!
Business response:
Thank you for taking the time to leave your feedback, Jessica! We're so happy to hear Angelina was able to make your rental process hassle free! Give us a call at (330) 677-3410 if you need any future assistance.
RecommendedEasy online registration.
Business response:
Hi Marty, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (330) 677-3410 or stop by the office if you need anything!
RecommendedThe registration process was easy and seamless. The price is great and I can use my own lock and insurance. Very pleased.
Business response:
Thank you for the excellent rating, Laurie! We're happy we were able to provide a smooth rental experience. Please give us a call at 888-storage if anything comes up!
RecommendedEverything was as they said. Totally recommend this place. Everyone super helpful!
Business response:
Hi Robin, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Your recommendation is the best compliment that we can receive! Give us a call at (330) 677-3410 or stop by the office if you need anything!
RecommendedThe Manager was very helpful! The process was very easy and took very little time
Business response:
Hi Matthew, thank you for recommending us. We're glad our manager was able to help! Stop by our office if you need assistance or have any questions.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 747 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.