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1011 Foothills Blvd, Roseville, CA, 95747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 7:00 p.m. | |
| Tue | 06:00 a.m. to 7:00 p.m. | |
| Wed | 06:00 a.m. to 7:00 p.m. | |
| Thu | 06:00 a.m. to 7:00 p.m. | |
| Fri | 06:00 a.m. to 7:00 p.m. | |
| Sat | 06:00 a.m. to 7:00 p.m. | |
| Sun | 06:00 a.m. to 7:00 p.m. |
I have been shopping around for an affordable storage unit that isn't far away from me. Glen was very know knowledgable and was able to provide me answers to all questions that I had and made me feel like I may have found the facility I want to rent from.
This storage unit establishment off foothills has been hassle free and easy to work with. Costumer service online and in person is easy to work with and pricing is not to bad. These spaces have sufficed the amount of things I needed to put in storage. Thank you Glenn!
Business response:
Thank you for your review. We're glad to hear that our storage units have met your needs and that you found our customer service easy to work with.
I found the manager of this Extra Space Storage - Oxford, MA - Leslie M. to be a very friendly and helpful person. Not only on the day I moved in, but every time I'm there - if she sees me, she waves . . . always says Hello if she passes by me. The same goes for the other employee, whose name I do not know. Highly recommend this facility.
Business response:
Thank you for sharing your experience at Extra Space Storage, Hollie! We're glad to hear Leslie M. and the team have been friendly and helpful.
Found my storage. It was on the other side in a building. I was not given a map to my unit. The unit is clean and spacious. For the cost it's a great storage for seasonal totes.
Business response:
Thank you for reaching out. We apologize for any inconvenience this may have caused. We take your concerns seriously and would like to address them promptly. Please contact our customer service team directly at 888-storage, and we'll be happy to provide you with the specific information you need regarding your unit location and the status of your other unit. We appreciate your feedback about the app and will pass it along to our development team for consideration.
My wife has a storage space here and with a new child just arrived I need to move all of my unnecessary stuff to storage and eventually sell. I went in so I wouldn't have to try to imagine what size I needed. I was helped by Glen, the Site Manager, and he was pleasant and helpful. He honored the web price for a decent size unit that looks maintained. So far I'm happy with the service and the unit.
Business response:
Thank you, Donald! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (916) 773-4999 if anything comes up!
I have been a customer with Extra Space Storage. I prefer to use this company over other storage places. The Manager Glenn and his staff are very professional and friendly. I must say this location on Foothills Blvd has gotten cleaned up . Thank you for caring about your customers.
Business response:
Thanks for the awesome review, Gwen! We work hard to meet the expectations of our customers, and we're happy to hear Glenn and his staff were professional and friendly. Don't hesitate to stop by the office or contact us at 888-storage if you need anything.
Helped us out of a jam and we are very grateful! Thank you for your quick response and willingness to support your customers.
I'm moving and I have extra items that I needed to store. I found Extra Space storage and made a reservation on a unit. Came in the next day and spoke to Glen and he was nice guy and walked me around to show me what I had reserved. Glen was very helpful and set me up in a space.
Business response:
James, we are so happy to hear that Glen could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or give us a call if there is anything else we can do for you.
After reserving a unit on Foothills, in Roseville what should have been a simple transaction became a very complicated one! Thankfully after two days of back and forth I was lucky to have Mitchell ( hope it's the correct spelling) help me today! And let me tell you, he saved the day! After a few minutes of listening to what had happened he was able to find a solution to my problem, and was able to get me a better unit at an even better price! He went above and beyond, it was customer service at its best, which is rare these... read more
Business response:
Thanks for the awesome review, Devi! It's disappointing to know your reservation experience was a bit more complicated than needed! We work hard to meet the expectations of our customers, and we're happy to hear Mitchell was able to help resolve your issue! Thank you for such kind recognition of Mitchell's hard work. Don't hesitate to stop by the office or contact us at (916) 773-4999 if you need anything.
Extra Space Storage has a 4.7 star rating with 712 reviews.
Extra Space Storage is open now. It will close at 7:00 p.m.