This profile has been claimed by the business owner or representative.
10250 N 19th Ave, Phoenix, AZ, 85021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Went in this weekend to rent a storage for the very first time . I believe the guy that helped me was Chance but he was super friendly, showed me the storage before any paperwork was done. The actual paperwork process probably took like 2 minutes. It was super fast and pain less. He definitely went over everything and never rushed the process. Thank you for your help Extra Space Storage!
Fantastic place. The gentleman who helped me was friendly and knowledgeable. I got a great price and my space is easy to get to and even has a light. Highly recommend.
Great service and very helpful and friendly staff. The place is a little old and out of date, but good layout. Great prices
The folks here are extremely polite and professional. They handled our business in a very priority type of manner. They were thorough in helping me understand the terms and conditions of my lease. This company extends the most affordable prices in the area, and the longest grace period for late payment. I highly recommend this location for all of your storage needs! -Chayce
I've used this location several times. The employees are friendly, professional, and knowledgeable. Transactions are always quick and trouble free, and the rates are the most reasonable.
Superior service, friendly staff, clean & competitive rates at 19th Avenue location. They also give a senior discount. Highly recommend.
Kinnson was such a great help during a stressful time. Great deals, fast and easy service.
This is an absolutely horrible storage facility with shady business practices! My daughter rented a storage unit for her apartment furnishings over the summer, and when we returned for the fall semester, her ENTIRE unit was infested with rats and insects. There were droppings and urine stains everywhere, and the smell was horrid enough to gag a hippopotamus. There was nearly $2,000 worth of damage from all the rat urine and droppings. I had to extend my stay to help my daughter clean out the unit, and we had to replace all... read more
Business response:
We sincerely apologize for any inconvenience you experienced at Extra Space Storage. We understand how frustrating and disappointing this situation must have been for you and your daughter, especially when dealing with damaged belongings and communication issues. Your experience does not reflect the standards we strive to maintain at our facility. We take all customer concerns seriously and want to address the issues you've raised regarding the condition of the storage unit and the handling of your refund request. We would ... read more
Office person informational and helpful. Broke everything down for me, even the things the people didn't break down over the phone. Such as the monthly rate increase after 3-5 months. Definitely check online for rates first then call to check out the storage in person. It's super quick and gives you a good idea of how much space is best for you. Have to pay first month and fees up front and then have to set a date to schedule the monthly payment or else there's a fee to change it later. Update: 01/03/23 I'm disgusted. Ther... read more
Business response:
Thank you for the perfect rating, Alizae. It's great to know Mary Kate has been informational and helpful. We are glad our team has been very informative. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!
Extra Space Storage has a 4.6 star rating with 903 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.