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Extra Space Storage

4.8

About this business

Location details

1000 E 50th St, Austin, TX, 78751, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8620 reviews
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Dylan J.'s profile image
Dylan J. 
rating
a year ago

Clean and well managed building. Clear communication, easy payment. Transferred to a larger unit recently- staff was helpful and all went smoothly. 

Abel V.'s profile image
Abel V. 
rating
a year ago

I stopped by to view my unit and had issues with my code getting in. Jessica in the office was so helpful and explained how easy it is to remember my code going forward. I also notice the property has become much cleaner and feels more welcoming. Thank you. 

Business response:

Thank you for the kind words, Abel. We're glad Jessica was able to help! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. 

Karlye B.'s profile image
Karlye B. 
rating
2 years ago

Tyler and the entire Extra Space team have been so helpful, personable, and detailed in answering all my questions so we could move in quickly and feel confident. They're easy to reach and very welcoming. Our unit feels safe and we our glad we moved over to Extra Space. 

Business response:

Hi Karlye, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tyler! Don’t hesitate to call us at 888-storage if you need anything. 

Naturally R.'s profile image
Naturally R. 
rating
3 years ago

Very easy to set up. I was so thrilled with the safety of my unit. I was in between states & this location was easy to find. I didn't need to focus on anything but driving to and from the unit so thankful! Been here for a whole year and moving out was just as easy as moving in! I had my friend Keke move out for me & he didn't even need instructions on finding the unit after hours. The facility is THAT easy to navigate!!! Ending my reoccurring payment was a quick 3 step process online! I'll be recommend this location to a... read more

Business response:

Hi Naturally, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (806) 319-7610 or stop by the office if you need anything! 

Deb H.'s profile image
Deb H. 
rating
3 years ago

super sales- sold me well! communication clear and confident. Clean environment. perfect hours and price! grateful. Debbie H 

Business response:

Hi Deb, thank you very much! We are so happy things are going well. Reach out if you ever need assistance, please. 

Kristan B.'s profile image
Kristan B. 
rating
3 years ago

Kurry is a very responsive and great store manager! We are so glad we moved our storage unit to Extra Space! 

Business response:

Hello, Kristan. Thank you for the review. We're so glad Kurry could meet your storage needs. Please stop by the office if you need anything! 

Lester T.'s profile image
Lester T. 
rating
3 years ago

Got to lock good rates. Great service from the team. Facility is also good - airconditioned units and felt secure. 

Business response:

Thank you for your review, Lester. We are glad you found our property secure and fairly priced. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up. 

Alejandra R.'s profile image
Alejandra R. 
rating
3 years ago

Great customer service! Great location! Great access times! Gentleman at the desk was very helpful and attentive. 

Business response:

Hi Alejandra!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (806) 319-7610 or stop by the facility! 

Katie G.'s profile image
Katie G. 
rating
4 years ago

The staff was very informative and very helpful, just opened a new unit there today the monthly rates are very low! 

Business response:

Hi Katie, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (806) 319-7610 or stop by the office if you need anything! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 620 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.