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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 1000 E 50th St in Austin, TX today! Our large selection of storage units, climate controlled units, exceptional security, all-hours access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our... read more

Location details

1000 E 50th St, Austin, TX, 78751, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9411 reviews
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Steve M.'s profile image
Steve M. 
on Birdeye

6 days ago

Clean place to store my belongings very helpful in the office, I do not remember the store managers name I am sorry. But she went out of her way to assure I knew where to go and helped make sure my code worked on the door. Definitely recommend for others to stop by and grab what you can as they seem to be filling up quickly. I waited while the manager helped two others before me and assured we all were aware she knew we would be taken care of. I am sorry for not knowing your name but thank you in the office today!!! 

Business response:

Hi Steve, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (806) 319-7610 or stop by the office if you need anything!  

MOTOCRAB's profile image
MOTOCRAB 
on Birdeye

4 months ago

We had a family emergency and the young man there was super helpful with our unit. Everything went smooth and money can't buy the kind of peace of mind. We will be using these services in the future. 

Business response:

Hi Motocrab, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (806) 319-7610 or stop by the office if you need anything!  

Paul Vanden B.'s profile image
Paul Vanden B. 
on Birdeye

2 years ago

Units are clean in good locations with excellent staff where we rented.  

Elizabeth C.'s profile image
Elizabeth C. 
on Birdeye

2 years ago

Great service and experience  

Chris H.'s profile image
Chris H. 
on Birdeye

3 years ago

Friendly and knowledgeable staff, and great promotional rate! 

Charlie P.'s profile image
Charlie P. 
on Birdeye

3 years ago

Great service. You can ship to the storage unit if you're willing to sign a hold-harmless agreement. Too bad they don't let you provide your own lock bec of the way the door is designed. 

Charlie P.'s profile image
Charlie P. 
on Birdeye

3 years ago

Great customer experience. Fred was super helpful. It's nice that they receive and store shipments for you if you sign the Hold Harmless agreement. 

Business response:

Thank you for the kind words, Charlie! We're committed to providing excellent customer service. We are here to help at 888-storage, so let us know if you need anything!  

madeleine h.'s profile image
madeleine h. 
on Birdeye

3 years ago

I rated facility a 5 because area outside, hallways and units clean. Storage and hallways kept at a constant temperature. Locker doors and locks easy to open. Able to enter storage anytime with keypad. Usually plenty of carts available for use. Personnel are friendly and knowledgeable, especially Jak. 

Business response:

Hi Madeleine! Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jak. If you need anything in the future, feel free to stop by or call us at 888-storage! 

Angie L.'s profile image
Angie L. 
on Birdeye

3 years ago

It was simple and quick. I already had one storage space there, and the customer service person made sure the second one was close to the first and helped choose the most economical option. The availability of the rolling carts is a big plus, as is the fact that no one else was there the entire time we were moving in, so no virus issues to worry about. The space is clean and nice -- perfect for our needs.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 411 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com