This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Jacksonville, FL
About this business
Store your belongings at Extra Space Storage on 790 Monument Rd in Jacksonville, FL today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ... read more
Location details
790 Monument Rd, Jacksonville, FL, 32225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedAudrey was great! I appreciate the exceptional customer service she provided .
Business response:
Hi Temaca, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Audrey! Don’t hesitate to call us at 888-storage if you need anything.
Yes, I would! Audrey greeted me as soon as I walked in the facility. She was very polite and professional. She provided me with quick and fast service. I could barely hear the person on my phone when I made my reservation due to issues with my phone but he was also very polite and professional. He went over the promotion that was currently available in detail, he explained about the admin fee, and the lock fee because it would already be in the unit on my start date. He really knows his job and this storage company’... read more
Business response:
Hi Marilyn, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Audrey! If you need anything, do not hesitate to reach out at 888-storage.
The staff and friendly and easy access
Business response:
Thank you for the review, Leilani! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage.
Great service recommend 100!!!
Business response:
Hi Tori, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (904) 725-0749 or stop by the office if you need anything!
I needed a storage unit fast and was able to do it online. it was easier than I thought and the unit had a lock in it before their open time. I was impressed with the unit and they had flats by the elevators and it helped us so much. really happy with them and the customer service!
Business response:
Thank you for recommending us, Nori! We're happy we were able to provide a smooth rental experience. We're committed to providing excellent customer service. Please stop by the office or contact us at 888-storage if you have any questions!
Excellent,safe secure and clean?
Business response:
Thank you for your feedback, Susan! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!
Extra was the perfect housing for my furniture for the last 6 months. The facility was nice and clean and all was smelled great. I recommend this facility for any of your storage needs.
Business response:
Thank you for your feedback, Shawanda! Providing renters with clean and well-kept facilities is our top priority. We're glad we were able to meet your storage needs. As always, give us a call at 888-storage if you need anything.
Excellent customer care, always willing to assist.
Business response:
Thank you for your feedback, Elia Enid! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!
my experience has been good so far from the time I started to now ! I called the facility several times and was treated politely and with patience every time !
Business response:
Thank you for your feedback, Betty! We love to hear that our customers are happy with Extra Space. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 717 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.