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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 790 Monument Rd in Jacksonville, FL today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ... read more

Location details

790 Monument Rd, Jacksonville, FL, 32225, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9688 reviews
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Morgan P.'s profile image
Morgan P. 
on Birdeye

3 years ago

Extremely easy process and great customer service 

Shquelli C.'s profile image
Shquelli C. 
on Birdeye

3 years ago

The customer service was great and very welcoming. Ada was the best I laughed the whole time I was there. I’m very pleased that I went with them 🙂 

Business response:

Thanks for the positive review, Shquelli! We are glad you had a great experience with Ada. Don't hesitate to reach out to us at 888-storage if you need anything!   

Chrystal M.'s profile image
Chrystal M. 
on Birdeye

3 years ago

Excellent customer service and very clean  

Tim S.'s profile image
Tim S. 
on Birdeye

3 years ago

It was quick and easy.  

Business response:

Thank you, Tim. Your rating means so much to us! Don't hesitate to reach out if you need anything!   

Erin  C.'s profile image
Erin C. 
on Birdeye

3 years ago

Staff is extremely friendly and helpful. The building is incredibly clean and great location. Very happy with my overall experiance! 

Business response:

Hi Erin, thank you for your review! We're so happy to hear that your experience with our team and the cleanliness of the facility has been positive! We are always available at 888-STORAGE to assist you. 

Taylor  J.'s profile image
Taylor J. 
on Birdeye

3 years ago

Awesome customer service  

Business response:

Thank you for the kind words, Taylor! We're committed to providing excellent customer service. Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future. 

Angela P.'s profile image
Angela P. 
on Birdeye

3 years ago

I worked with Shanice (I think that’s how you spell her name) last month to open unit #1612. She was so professional and a joy to work with. She answered all my questions and was very knowledgeable. It made me feel comfortable that she was going to be there patrolling the storage facility and keeping a vigilant eye on things; she seemed very invested in her job. This type of customer service is a rare find indeed these days, in my opinion. So, thank you.  

Business response:

Hi Angela, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Shanice! We really appreciate your business and are here to help if you need anything. Don't hesitate to reach out!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 688 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com