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Extra Space Storage
- Self Storage
- Coram, NY
About this business
Location details
2025 Route 112, Coram, NY, 11727, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedSteve, Erika, and Jim are very nice and helpful people. This is my second time needing a storage unit and I went right back to Extra Space Storage to see the same kind people, and clean facility.
Business response:
Thank you for the kind words, Brenda. We're glad Erika, Jim, and Steve were able to help! Our team is here to serve you, so give us a call at (631) 736-6888 if you need any future assistance.
RecommendedVery well maintained and very clean facility. whole process was easy and fast. Friendly staff. 100% recommend.
Business response:
Hi Michael. Thanks for your recommendation! We make it a priority to provide clean, well-maintained facilities, and we are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!
RecommendedVery good service, friendly
RecommendedGreat Place, always clean. Have many options for anyone
Business response:
Hi Stephen, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if we can do anything to assist you!
I absolutely would not recommend this facility to anyone. I joined this facility because they appeared to be the cheapest . After about 3 months, the price for the unit I was renting went up about $40. It was not until about a week ago after speaking with the manager of the facility, Dennis that I was made aware that the rent increases twice - once after 3 months, and another time at the end of the year. During this conversation with Dennis I discussed wanting to downsize my unit to save a little and because I misjudged how ... read more
Business response:
Your feedback is invaluable to us. We're disappointed to hear about your experience at our facility. Thank you for bringing this to our attention.
Recommendedlean facility but price increases too frequent. in 4 months $88 to $130.
Business response:
Hi Patricia, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?
This company auctioned off our unit without notifying us. We found out that everything we owned was gone 4 days after the auction. The unit was packed top to bottom and when you opened the door you could see a motorcycle, a $3,000 sectional and a $1,000 table saw. Everything from forks, spoons, desks ,computers, jewelry box with all of my jewlery, everything my kids have ever made me, personal things, contents of every room in our house, the contents of our bedrooms, wires, sports stuff was in there. my son has Autism and... read more
Business response:
Thank you for reaching out, Barbara. We do understand your frustration. It is up to the auction buyer's discretion if they are willing to sell/give items back to the original owners. Extra Space works diligently on keeping our customers information up to date. Any notifications would have been sent to the physical address on file. All customers are given multiple notices over the months leading up to the auction date. If you feel this process was not following properly, please feel free to give us a call at 888-STORAGE.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,109 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.