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Extra Space Storage
- Self Storage
- Naperville, IL
About this business
Location details
3459 IL-59, Naperville, IL, 60564, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
The facility is very clean. It was very easy to rent a space. I have enjoyed using this facility. Unfortunately, my rate increased by $80 a few months after move in. I will be looking at other options.
Business response:
Thank you for the review, Meagan. We are sorry to hear about your negative experience with our rates. Please give us a call at 888-storage to discuss what options we may have for you!
Very great customer skills for both the young man and the young lady and they're very prompt and we're getting things done and very efficient to everything I ask would recommend 100 %
Business response:
Thank you for the kind remarks, Welo! We're so happy to hear we have your recommendation! We're always here to help with any of your storage needs at 888-storage.
Very clean and safe. Have been using for several years. Super nice employees. Have to relocate due to principle. Rate increase of 90.00... no notice , and for what?? It's not because of the economy which will probably be their excuse.... Pure GREED....
Business response:
Hi J, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?
Mark found a unit to suit my needs for car storage and some moving supplies. He drove me to the unit beforehand to make sure it would work. He was able to apply my home owners insurance so I didn't have an additional fee. He also helped me select a lock and showed me how to set a code.
Business response:
Hi Vic, thank you for your review. We're glad Mark found a unit that met your needs, drove you to the unit beforehand, and showed you how to set a code. Stop by the office if you need anything.
Great price, clean and safe. They have room for storing your car and motorcycles.The manager has great customer service and fast service. The also have all your moving supplies to get you packed up
This facility is cleaner than my home. They offer multiple ways to pay. With my personal gate code, I can go in until 10 PM. The manager, Georgana, is very helpful and accommodating. There's only one thing that irks me and it's the damn $11 a month insurance that they require. Why not just admit the unit rents for $60/mo instead of advertising $49 plus insurance?
This is the best storage place I've ever seen! Very clean and the manager Georganna is awesome! She made my experience very easy and pleasant. I will recommend this place to everyone wanting a clean awesome place.
Great storage location! Georganna is so nice and helpful The facility is clean and well maintained. The rates are good and I couldn't be happier with using this facility for the last few months as I needed short term storage. Thank you!
Nothing but good things to say about my experience. Georganna was friendly, helpful and knowledgeable and the facility was always clean.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 900 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.