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Extra Space Storage

4.9

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Location details

1170 N Skokie Hwy, Gurnee, IL, 60031, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,063 reviews
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Nubia B.'s profile image
Nubia B. 
rating
9 years ago

Great, great storage facility! The place is extremely clean and well-maintained, with pride evident in the excellent upkeep. The price we got for our unit was very reasonable. Even better, the day we rented it, the employee we spoke with walked us from the office to the unit, demonstrated how to get in and out, and gave us every tip and how-to we'd need navigate the storage space. We left there impressed with the thoughtfulness. Took off a star because, when it came time to close out the unit, I asked for a receipt demo... read more

Michael L.'s profile image
Michael L. 
rating
10 years ago

This rental experience was without a doubt the best we have had in the past few years of renting storage space. The staff (assistant manager Bob M.) was extremely helpful. He showed us several spaces to choose from before making our decision. He was very informative, and made the electronic leasing and payment process a breeze. The units have individual alarms, which is something we have never had offered at other companies. We feel very comfortable storing our goods in their climate controlled spaces. 

Aj C.'s profile image
Aj C. 
rating
10 years ago

I would say this was a very affordable storage space. If you're looking for one, definitely check this out. I reserved mine online and they're usually cheaper through this method. Personally, I never had a problem with the price. The employees here were very communicative. If you're planning to cancel your storage, make sure to call the day you want to move out by so they can cancel at a day before you pay for another full month. The only problem that I had was that the second floor was hot. The elevator was cooler. 

Gary F.'s profile image
Gary F. 
rating
10 years ago

I just rented from ExtraSpace this weekend and so far, so good. The facility is well equipped with supplies, neat, clean, and the outside storage locker was very clean and even has an overhead light that turns on when the door is opened. Compared to another storage site I have used in the past ExtraSpace looks to be a good choice, and the cost of the space was reasonable. 

Carol W.'s profile image
Carol W. 
rating
10 years ago

Staff was very friendly and helpful. We were extremely impressed with how clean the facility is. 

Rich K.'s profile image
Rich K. 
rating
11 years ago

Just rented a storage unit. After looking at a number of other companies, this was by far the cleanest. They were very helpful in insuring that we understood the details associated with the rental agreement and procedures in getting into the unit. Was very impressed with the security measures in place. 

Ana W.'s profile image
Ana W. 
rating
14 years ago

Great customer service, extra clean and secure. There is a rate increase of like $5 but its after youve been there like 6 months. Carol helped me and was very through. 

De F.'s profile image
De F. 
rating
11 years ago

I have been waiting for 30 minutes to just pay my bill and get my stuff outta here. In a Saturday afternoon they have ONE person working in here. So glad im takin this stuff out! Instead of using a storage jus clean that stuff out. 

Yale W.'s profile image
Yale W. 
rating
14 years ago

The space is what they say. What they don't tell you is they raise the rental significantly each year. Soon it's like renting a small apartment. Make sure everything is in writing. We've starting researching less expensive space and plan on moving our stuff in the next couple of months. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,063 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.