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Extra Space Storage
- Self Storage
- Phoenix, AZ
About this business
Location details
17407 N Cave Creek Rd, Phoenix, AZ, 85032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Doris was super helpful both on the phone when I was looking and in person when I rented my unit. She left no detail unaddressed and accommodated my requests.
Business response:
Hello, Terry. Thank you for the 5-star review! We're so happy Doris could help. Don't hesitate to reach out to us at 888-storage if you need anything!
They were great from start to finish. I used their storage space during a home remodel. Nope part of my remodel has gone smoothly. Thank the Lord that the amazing folks at this Extra Space Storage location have made the entire process beyond smooth and easy. I could just cry happy tears. I would recommend to everyone this place for both long and short term storage. The place is incredibly clean and I have complete trust my belongings were safe and cared for. Thank you so very much!
Business response:
Hi Anne, thank you for the recommendation! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Providing renters with clean and secure facilities is our top priority.
We needed space and frankly so many units are rented here in the valley. ESS was a bit further of a drive then preferred but they instantly made up with it by having great rates and a staff that overly communicated. Place is clean and units were as well! Highly recommend them for all your storage needs.
Business response:
At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Craig. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
Doris was really helpful. I found out she lives on property in case there's an emergency which makes me feel really comfortable leaving my valuables here.
Business response:
Your feedback is appreciated, Dajana! We know that your items are important to you, so we make it a priority to provide a safe and secure self-storage facility. We are thrilled you had a positive experience renting with Doris and are here to help if any concerns come up in the future!
Love this location. Every time I move I always use Extra Space Storage & 2nd time at this specific location, Doris is amazing the customer service here is always %100 & very affordable units. Highly recommended
Business response:
Hi Kelsey, thank you for your kind words. We're glad Doris was able to help! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage!
Had a great experience here. Some of the best customer service ever I've come across. Manager Alex was helpful and accommodating, drove me around to a few different units and offered a VERY reasonable price. I did a lot of shopping around and this place beat them all out. Highly recommended.
Scott and Doris are great people to work with. Any time I interact with them they are friendly and personable. I have a large Travel Trailer that I needed to store. Scott spend quite a bit of time trying to find the perfect spot for my trailer. Doris and Scott, had me come to the facility 3 times to show me options. We finally found a great spot that fits my trailer and does not negatively impact other renters. He additionally would not sign the paperwork until I brought my trailer onsite to ensure we both were comfortable w... read more
Great place to do business with. Scott is awesome with storage needs. We are very happy with the unit.
Very efficient and friendly service! I would highly recommend this place!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,557 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.