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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 25 Tyler Ave in Newport News, VA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our... read more

Location details

25 Tyler Ave, Newport News, VA, 23601, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.91,039 reviews
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970
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19 reviews have no rating
chante c.'s profile image
chante c. 
on Birdeye

2 months ago

Tasha was wonderful. This was my first time going through the process of getting a storage unit and she made it quick and easy. Thank you 

Business response:

Hi Chante, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tasha! If you need anything, do not hesitate to reach out at 888-storage.  

Anita Poulson-Bonner's profile image
Anita Poulson-Bonner 
recommend  Recommended
6 months ago

The Extra Space Storage is very clean. The staff, Toshia and Jen are very friendly and helpful. Toshia assisted with getting us checked in. She was very helpful with recommending places to eat, etc. i highly recommend storage rental at this location. 

Business response:

Thank you for the kind words, Anita. We're happy to know Toshia, Jen, and the team have been helpful, friendly, and great at keeping our property clean! Our team is here to serve you, so give us a call at (757) 595-6615 if you need any future assistance.  

Candace Slade's profile image
Candace Slade 
recommend  Recommended
a year ago

Great customer service!!! 

Business response:

Hi Candace, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (757) 595-6615 or stop by the office if you need anything!  

Lori Carlson's profile image
Lori Carlson 
recommend  Recommended
a year ago

Very friendly and professional staff. Always clean. 

Business response:

Hi Lori, thank you for recommending us. We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or reach out to us at 888-storage if you have any questions!  

Sherri Johnson's profile image
Sherri Johnson 
recommend  Recommended
a year ago

Fast and speedy and friendly 

Business response:

Thank you for your feedback, Sherri! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!   

Bonnie Trout's profile image
Bonnie Trout 
recommend  Recommended
a year ago

Clean, friendly staff, all the extras you need, I feel safe there just Amazing place, great price 

Business response:

Thank you for your feedback, Bonnie! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Stephanie Anderson's profile image
Stephanie Anderson 
recommend  Recommended
a year ago

I always knew when my payment was due and I received a text message to remind me . The staff is always friendly and helpful. 

Business response:

Thank you for your feedback, Stephanie! We love to hear that our customers are happy with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Phillip Matthews's profile image
Phillip Matthews 
recommend  Recommended
a year ago

Great survive! Very clean storage units! 

Business response:

Thanks for the awesome recommendation, Phillip! It's great to hear you found our property clean and our team able to provide you with great customer service. Don't hesitate to stop by the office or contact us at (757) 595-6615 if you need anything. 

DeeDee Searles's profile image
DeeDee Searles 
recommend  Recommended
a year ago

Excellet customer with Service with Mrs. Tasha 

Business response:

Thanks for the positive feedback, Deedee! We are glad you had an excellent experience with Mrs. Tasha. Don't hesitate to reach out to us at 888-storage if you need anything!   

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,039 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Friday at 9:30 a.m.