This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Newport News, VA
About this business
Location details
25 Tyler Ave, Newport News, VA, 23601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I have used storage at this location before Extra Space Storage took over and I am very pleased with the professionalism. I have experienced customer service needs as a person who has used storage companies for more than thirty years and this company rates at the top so far. Even when it is storage for business or for needed space for overflow at home it is still always stressful attempting to move and organize things and I appreciate good customer service. The only thing I wish would be different is if there were a booklet ... read more
Business response:
Thank you so much for your kind words, Mendel. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
Customer service was great and the storage space is great especially for the price.
Business response:
Thank you for the kind words, Lucretia! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-storage if you need anything!
The manager Tasha above and beyond to help me
Business response:
Thanks, Steven. We are thrilled you had a great experience with Extra Space Storage. We are here to help at 888-storage, so let us know if you need anything!
Great Storage to Rent from
Business response:
Thanks, Nicole. We are thrilled you had a great experience with Extra Space Storage. Please stop by the office or give us a call if there is anything else we can do for you!
The rental process was simple and well explained, the customer service was amazing, and everything took place quickly.
Business response:
Thank you for the excellent rating, Juanita! We're happy we were able to provide a smooth rental experience. We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Very professional and the price is affordable. Staff was super helpful!
Business response:
Marquita, thank you for the 5-star review! We are so glad you are satisfied with your rental rate and experience. Don't hesitate to reach out to us at 888-storage if you need anything!
The manager was great. Everything went so smooth. I truly recommend this location.
Business response:
Anthony, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!
It's great
Business response:
Hello, Lisa. Thank you for the review. We're so glad we could meet your storage needs. Let us know if we can do anything else to assist you at 888-STORAGE.
I give it 5 star extra space storage best in virginia.
Business response:
Thanks, Frank. We are thrilled you had a great experience with Extra Space Storage. Let us know if we can do anything else to assist you at 888-STORAGE.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,426 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.